Communications Officer

7 months ago


Cardiff, United Kingdom Public Health Wales Full time

The Communications Officer is responsible for supporting the development and delivery of public health communications strategies and action plans. The role will provide and receive highly complex, sensitive information where cooperation and/or agreement is required; and deliver presentations; and influence and persuade committees and staff on the appropriate communications approach, and journalists on high profile issues; and make presentations on sensitive issues to staff and media. In particular the Communications Officer will: Marketing Communications Create, write and edit content for Public Health Wales channels to be sent to stakeholders and the public Support sustained engagement with local government, the third sector, the public and other stakeholders in relation to public health Assist in the development, delivery and evaluation of marketing campaigns Support work to integrate social marketing approaches into our marketing campaigns Partnership Communications Strengthen the partnership between the divisions of Public Health Wales and its stakeholders by supporting and promoting open and proactive communications between them Internal Communications Liaise with staff in Public Health Wales and its web team to create, write and edit content for its digital channels Create, write and edit content for Public Health Wales staff bulletins and newsletters External Communications Liaise with staff in Public Health Wales and its web team to create, write and edit content for its internet sites Media relations Implement media relations programmes by: Supporting the development and implementation of plans in relation to particular high profile, complex, contentious and/or challenging issues Drafting press releases, statements and features Interpreting specialist clinical information into easy-to-understand messages for the public; and promoting them Liaising with journalists to promote feature and news ideas, and to set up pictures and interviews Advising and supporting staff in drafting press releases and media responses on a wide range of issues including those which are complex, contentious and/or challenging Advising and supporting staff on the delivery of health advice through the media Working in partnership with communications officers of partner organisations who have different, and sometimes contradictory, perspectives Liaising with journalists, pressure groups and the public on issues which may be distressing, emotional, unwelcome and/or stressful as well as complex, contentious and/or challenging Receive media enquiries on behalf of Public Health Wales and advise on, develop and manage responses on behalf of the organisations including lines to take on complex, contentious and/or challenging issues Develop and manage a media monitoring system which reports on the media profile of Public Health Wales and the messages reported Web sites Liaise with staff in Public Health Wales and its web team to create, write and edit the content of its internet sites Social media Promote and use social media to promote engagement Standards for Health Services Implement processes and systems in line with action plans to achieve the Standards for Health Services which relate to communication and citizen engagement Collect evidence to demonstrate that Public Health Wales meets the Standards for Health Services which relate to communication and citizen engagement Other Attend, report to and contribute to discussions at meetings of the Public Health Wales Communications Team Deputise for the Senior Communications Manager and / or Communications Manager at meetings and in other communications work in his/her absence You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.



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