Facilities Operative

1 month ago


Manchester, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Facilities Operative / Reception / Admin**

**Reference no: VLA 5235029**

**Pay rate: £11.53 per hour PAYE**

**Hours per week: 40 Monday - Friday, normal working hours**

**This opening assignment is for 2-3 months**

**City: MANCHESTER**

A Facilities Operative is required to predominantly provide reception duties and also wider facilities support to the users of the facility. To assist with day to day running of the building facilities, reception and event management services, providing consistently excellent customer service for the organisation.

Key responsibilities:

- Welcome visitors to the building, issue and collect visitor badges and direct people as appropriate.
- Act as a central information point.
- Ensure that an exceptional level of service is maintained at all times within the reception area, including contacting the meeting hosts.
- Maintain the reception area to ensure an impressive and professional appearance.
- Handle incoming calls from customers and deal with queries.
- Build and maintain current working knowledge of all policies, procedures, systems and developments, as well as general information in order to be able to provide staff and visitors with information as required, including details of procedures for making complaints.
- Maintain a pleasant and tidy reception environment.
- Provide wider facilities support to the users of the facility.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:

- Experience working in a reception role or similar customer-facing environment.
- Excellent customer service skills and the ability to maintain a high level of service in a busy role.
- Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

**Job Ref: VLA 5235029**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.



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