Colleague Host

4 weeks ago


London, United Kingdom Bridge of Hope Full time

**Job title**: Colleague Host
**Duration**: Ongoing temporary
**Location**: Canary Wharf, London
**Hours**: Mon-Fri, 40hrs a week (shifts between 7am-7pm)
**Pay**: £18 an hour

**Duties**:

- Provide a memorable and exceptional workplace experience to all visitors and colleagues, delivering unexpected moments of inspired customer service
- Adaptable, open to change and passionate about innovation - a growth mindset.
- Visibly engaged and well known in the workplace; always looking for opportunities to develop relationships and elevate the colleague experience.
- Foster positive experiences that drive colleague engagement and improve the workplace service and experience
- Aim to bring the voice of our customers and clients into the workplace
- Conduct daily site walk checklist(s) identifying and recording defects, following up until completion.
- Ownership of H&S in your areas of responsibility, reporting, escalating and making safe any dangerous conditions immediately
- Confirm office equipment is in good working condition. Otherwise, report and rectify immediately
- Liaise and work collaboratively with colleagues (FM, Engineering, Project Mgmt.) and vendors to support the functionality of the workspace
- Ensure services are delivered within SLA's and compliant with applicable laws, rules and regulations
- Support with tours of the floors explaining the facilities available
- Assist individuals in finding a workspace when required and use of desk/locker booking technology
- Aware of all important on-floor meetings and events and checks to make sure set-up and space is ready in advance and make sure it runs smoothly; and inspect non-bookable and bookable rooms throughout the day
- Proactive and reactive assignment to workplace requests and concerns
- Internal meeting room booking and assistance
- Report creation of reoccurring issues or concerns for resolution
- Administer workplace policies (clean desk, appropriate use of space, etc.)
- Additional duties as assigned by Experience Services Lead

**What we're looking for**:

- Previous experience in a hospitality environment working directly with colleagues and other stakeholders on a regular basis - ideal experience working as a Front of House Assistant/Host.
- Strong and confident communicator
- People person - very confident to be the first point of contact for the office
- Reliable, flexible and discrete

Benefits of being a temporary associate via Adecco
- Weekly pay
- Contract of Employment
- Annual leave accrual
- Access to an exclusive employee benefit and discount portal
- Ongoing support from a dedicated consultant

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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