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E-learning Administrator

1 month ago

Leeds, United Kingdom Fortem People Full time

Our established client is looking to appoint an E-Learning Administrator to join the business, whose aim is to improve Equality, Diversity & Inclusion within organisations.

As an E-Learning Administrator, you will be a point of contact for clients and advisors and provide a high quality service. You will be responsible for keeping records and electronic filing up to date and take the lead on administrative practices.

**E-learning Support**
- Setting up SCORM realms and uploading courses for new clients
- Creating Learner Progress Reports for clients
- Resolving course issues for clients
- Supporting the CEO with creating new courses or working on existing courses
- Salesforce Administration
- Setting up meetings for the CEO
- Responding to Admin Enquiries
- Creating Proposals
- Supporting the e-learning team in Sales Activities

**Skills required**
- High proficiency with MS Office and the ability to learn new systems quickly
- High attention to detail
- Previous experience within a customer service environment
- Experience with Salesforce is desirable
- Team player and is also able to work independently using their own initiative
- Excellent written and verbal communication skills
- Strong organizational and prioritising skills with the ability to multi-task
- Flexibility

This is a fully remote role, however you may be required to attend meetings in Leeds (approx once every month).

**Induction and initial training will be office-based in Leeds.**

**Benefits**:

- Salary up to £25k depending on experience.
- Staff wellbeing at the heart of the business
- Mon-Fri 9-5 (some flexibility depending on business needs)
- 20 days holiday plus stats

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- On-site parking
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Leeds, LS2 7PN

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