Colleague Support Host
1 month ago
Company Description
Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
**Job Description**:
We have an exciting opportunity for a customer services expert to join our fantastic team as a Colleague Support Host.
Colleague Support is the go-to team for supporting the day to day needs of our clients, delivering an exceptional working environment and a 5* Visitor experience.
Supporting areas:
- Main Reception/Front Desk
- Executive Client Meeting Suite & Internal Meeting Rooms
- Back of House (floor management to support the Property Services Team)
- AV & Technology Support (inc. basic AV knowledge)
- Events & Hosting (ad hoc overtime required, guest registration & support).
Core to your role will be the ability to form trusted relationships with our client and colleagues. You will work directly with the wider WSH team & Property Services Team, exposed to many aspects of facilities management and responsible for the day-to-day smooth running of our client's flagship office.
Shifts: 37.5 hours per week, Monday - Friday, Shifts between 8am - 5pm
**Qualifications**:
Previous experience in a customer service role or front of house role is essential.
Additional Information
What's in it for you?
- Competitive holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
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