Neighbourhood Housing Officer

1 month ago


Oldham, United Kingdom BDS Northern Full time

BDS Recruitment are looking for a Neighbourhood Officer in the Oldham area on a temporary basis.

The role is working for a large Housing Group helping to deliver high quality tenancy and estate management services by providing top class customer service.

**Responsibilities**:

- Work with customers at allocation stage including viewings and sign ups and throughout the tenancy.
- Inspect estates and communal areas cross your patch.
- Successfully manage and enforce tenancy conditions through positive engagement, balancing support and tenancy action, including taking relevant court action where necessary.
- Complete pre-void and the end of tenancy process to ensure a streamlined service.
- Able to demonstrate knowledge in housing management across all tenures.
- Experience of handling difficult customers and situations in a compassionate and sensitive manner.
- Strong ASB management history
- Good IT skills and knowledge of Microsoft Office Suite.
- Proven record of dealing with vulnerable individuals in complex situations.
- Experience managing staff such as scheme managers

Own vehicle would be required for this position and mileage covered at 45ppm.

This is a temp ongoing position for around 3 months to start ASAP.

The role is for 17.5 hours per week

Pay rate; £17ph PAYE - £20.88ph UMB

**Job Types**: Part-time, Temporary contract
Part-time hours: 17.5 per week

**Salary**: £17.00-£20.88 per hour

Schedule:

- Monday to Friday

Application question(s):

- Are you a driver with access to a vehicle?

Work Location: One location



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