Safeguarding & Domestic Abuse Officer

2 weeks ago

Oldham, United Kingdom The Guinness Partnership Full time

**About the role**
We have an exciting opportunity for a desk-based, Safeguarding and Domestic Abuse officer to join our safe neighbourhoods and support service based in Oldham.

We currently operate a hybrid working style where you’ll work 2 days per week from our Bower House Oldham office and the remaining 3 days from home / remotely.

You will manage and investigate a caseload of Safeguarding and Domestic Abuse reports covering a national geographical area and the role will manage issues around safety, risk, and safety planning within the remit of the housing sector. This will involve early intervention remedies, multi

**Key Responsibilities**:

- Manage a volume of routine and complex cases.
- To carry out thorough and effective investigations into reports of Safeguarding and Domestic Abuse
- To adopt a person-centred approach when investigating Safeguarding and Domestic Abuse
- Identify vulnerability at the earliest opportunities.
- Provide high level of customer service in line with Guinness’s Customer Service Standards.
- Take ownership of allocated cases in accordance with Guinness’s policies and procedures.
- Complete risk assessments and take any action required to mitigate risk.
- Liaise with stakeholders and external partner agencies to co-ordinate safeguarding and domestic abuse responses.
- Skills and Experience - excellent communication skill, effective at case management, negotiation skills, none judgemental approach, an excellent understanding of safeguarding and domestic abuse.

**We’re looking for someone with**:

- Good knowledge of relevant legislation and current best practice - such as Domestic Abuse Act 2021, Care Act 2014, and the Children's Act 1989.
- Good attention to detail, maintaining accurate records within agreed service levels and targets.
- Ability to prioritise to meet changing demands.
- Proven problem-solving and decision-making skills.
- Resilience and an ability to deal with challenging situations and deliver sustainable outcomes
- Self-motivation with the ability to plan and work effectively within a high level of supervision.
- Excellent oral and written communications
- Ability to demonstrate Guinness behavioural competencies.
- Proven experience of working in a social housing or relevant agencies.
- Proven experience of building relationships with external agencies.
- Experience of compiling reports

INDTGP

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