Customer Care Representative

4 weeks ago


Taunton, United Kingdom Hiring Wizard Full time

Hiring Wizard on behalf of **Amphenol Advanced Sensors** have an exciting opportunity for a **Customer Care Representative** to join their team.

Location: Taunton, TA2 8QY

**Salary**: Competitive

, Permanent

**About Us**:
We provide domain expertise, swift customisation, world-class manufacturing capabilities, and foster enduring customer relationships, all aimed at delivering the utmost value in terms of cost of ownership for our customers. Don’t miss out on this opportunity to join a successful, growing Fortune 500 Company

**Customer Care Representative** - The Role:
To work closely within the Customer Care Team and with Sales Account Managers, in order to provide a full range of customer service and administrative support, together with working closely with both internal and external customers.

**Customer Care Representative** - Key Responsibilities:

- Responsible for execution of customer order process (order handling, booking, PO

verification etc)
- Provide pricing and delivery information to Advanced Sensors Sales Account Managers

and customers, using established quotations processes and tools

customer’s product and delivery needs
- Work with Sales Account Managers to support Sales Exhibitions
- Creating and maintaining filing systems, both electronic and manual
- Distribution of incoming mail for the site and management of outgoing mail

**Customer Care Representative** - You:

- 5 GCSEs (A - C) desirable
- NVQ in Customer Service - desirable
- At least 2 years’ experience in a sales/customer service office environment essential
- A confident user of the Microsoft Suite
- Use of Infoflo is desirable, but training will be given
- Create and maintain relationships with customers, ensuring adequate order coverage for
- Create and maintain relationships with internal customers/account managers and

offering assistance where needed

skills, to achieve the highest level of customer satisfaction
- Effective communicator
- Ability to work well within a team
- Ability to manage and organise own workload ensuring deadlines and priorities are met
- Ability to work effectively under pressure
- Positive, can-do attitude and approach to all situations and problems.
- Be trusted and able to deal with work of a confidential nature.
- Commitment to extend working hours when required

initiative, be organized and have a positive and proactive attitude towards work
- Fluent in English (verbal & written) essential

**Customer Care Representative** - Benefits:

- 26 days annual holiday + Public Holidays
- Group Life Assurance
- Group Income Protection
- Free car parking

**Job Types**: Full-time, Permanent

Work Location: In person



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