Customer Care Representative

7 days ago

Taunton UK, Somerset, United Kingdom Amphenol Advanced Sensors Full time

WHO ARE WE?

Amphenol Sensors, with its portfolio of industry-leading brands—Thermometrics, NovaSensor, Telaire, Protimeter, and Kaye—is an industry-leading designer and manufacturer of sensors for transportation, industrial, and medical applications. Our customers seek our custom products to solve their hardest challenges, relying on our domain expertise, rapid customization, world-class manufacturing capabilities.


Amphenol Sensors is a subsidiary of the Amphenol Corporation, a member of the Fortune 500 (NYSE:APH). Established in 1932, Amphenol has pioneered innovation in electronics for nearly a century. Amphenol is the central hub of cutting-edge electronic solutions across virtually every end market, including Automotive, Broadband Communications, Commercial Aerospace, Industrial, Information Technology and Data Communications, Defense, Mobile Devices, and Mobile Networks.


Our unique, decentralized organizational structure fosters entrepreneurial leadership and drives excellent performance. We manage locally, enabling us to move at the speed of a small business, with the financial stability and global resources of an industry-leading, international company.


ABOUT THE ROLE

To work closely within the Customer Care Team and with Sales Account Managers, in order to provide a full range of customer service and administrative support, together with working closely with both internal and external customers.


LOCATION

Onsite - Taunton, England, UK


ESSENTIAL FUNCTIONS


  • Responsible for execution of customer order process (order handling, booking, PO verification etc)
  • Provide pricing and delivery information to Amphenol Sensors Sales Account Managers and customers, using established quotations processes and tools
  • Develop product, application, and supply chain expertise to assist in supporting customer’s product and delivery needs
  • Support new accounts and credit terms applications using processes and tools
  • Work with Sales Account Managers to support Sales Exhibitions
  • Dealing with telephone and email enquiries from internal and external customers
  • Creating and maintaining filing systems, both electronic and manual
  • Distribution of incoming mail for the site and management of outgoing mail


QUALIFICATIONS

  • 5 GCSEs (A – C) desirable
  • NVQ in Customer Service - desirable
  • At least 2 years’ experience in a sales/customer service office environment essential
  • A confident user of the Microsoft Suite
  • Use of Infoflo is desirable, but training will be given
  • Create and maintain relationships with customers, ensuring adequate order coverage for Top Customer Accounts; preferably by telephone but following up with email confirmation
  • Create and maintain relationships with internal customers/account managers and offering assistance where needed
  • Consistently apply problem solving/decision making skills, and relationship management skills, to achieve the highest level of customer satisfaction
  • Effective communicator
  • Ability to work well within a team
  • Ability to manage and organize own workload ensuring deadlines and priorities are met
  • Ability to work effectively under pressure
  • Positive, can-do attitude and approach to all situations and problems.
  • Be trusted and able to deal with work of a confidential nature.
  • Commitment to extend working hours when required
  • Due to the varied nature of the role, candidates should be able to work on their own initiative, be organized and have a positive and proactive attitude towards work
  • Fluent in English (verbal & written) essential


WHY JOIN OUR TEAM?

PEOPLE – We have the best people, over 1,700 of them across the globe who collaborate to bring our customers world class sensing solutions Our culture is friendly, collaborative, and focused on serving our customers. We offer competitive benefits, retirement savings, generous paid time off, and more

INNOVATION – We are passionate about designing and building sensors We believe that innovation comes from applying deep expertise to new problems. Most of our products are custom, and our customers rely on us to deliver value in our solutions. Across our organization, we encourage trying new things, making informed bets, and taking personal ownership to see changes through.

EXCELLENCE – Not every manufacturer can lay claim to industry-leading performance. Our products offer the best value to our customers. We seek excellence in our performance, continuously improve, and deliver outstanding results. We make it happen

SUSTAINABILITY - We are committed to sustainability, and it is the core of our business. Our products are enabling revolutions in eMobility, energy efficient buildings, smart agriculture, and more. We match this commitment to sustainability in our purpose with sustainability within our own operations, prioritizing investments in our people, our environment, and the communities in which we work.

  • Customer Service Representative

    2 weeks ago

    Taunton, Somerset, United Kingdom The Recruitment Co. Full time

    Job Title: Customer Service RepresentativeLocation: Outskirts of Taunton, with requirement for local travel.Salary: £23,400 per annum.Hours: Monday - Friday 9am-5pm.The Recruitment Co. has an exciting opportunity for a Customer Service Representative to join their team on a permanent basis.This role is pivotal in delivering exceptional customer experience...

  • Customer Service Representative

    2 months ago

    Taunton, Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Taunton, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product information and resolving customer issues efficiently.Processing customer orders and managing account information.Collaborating...

  • Customer Service Representative

    1 month ago

    Taunton, Somerset, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Taunton, we are seeking a Customer Service Representative to deliver exceptional service and support to our customers. This role involves engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Responsibilities:Provide service and support to...

  • Customer Service Representative

    1 month ago

    Taunton, Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our clients. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and processing customer orders.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous customer...

  • Customer Service Representative

    2 months ago

    Taunton, Somerset, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for a Customer Service Representative to join our team at beBee Professionals in Taunton. As a key member of our team, you will provide exceptional customer service and support.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet...

  • Customer Service Representative

    2 weeks ago

    Taunton, Somerset, United Kingdom Dreams LTD Full time

    About the Role:This is an exciting opportunity to join our Retail team in Taunton as a Customer Service Representative. You will work in a fast-paced environment, helping customers choose high-value purchases and maintaining a well-presented store environment.Key Responsibilities:To use sleep technology to help customers choose the right mattress.Work...

  • Customer Service Representative

    4 hours ago

    Taunton, Somerset, United Kingdom Blue Arrow - Southampton Full time £12

    Job Title: Career Opportunity for a Customer Service ProfessionalWe are seeking an experienced and enthusiastic Customer Service Representative to join our team at Blue Arrow's catering site in Taunton. As a valued member of our staff, you will be responsible for delivering exceptional customer service to our clients.The successful candidate will have the...

  • Customer Service Representative

    2 weeks ago

    Taunton, Somerset, United Kingdom Jewson Full time

    Job OverviewWe are seeking an experienced and skilled Customer Service Representative to join our team as a Tool Hire Specialist at Jewson, a leading building materials distributor in Northern Europe.This is a part-time / flexible working opportunity with competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank...

  • Customer Service Representative

    2 weeks ago

    Taunton, Somerset, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking a skilled and dedicated Customer Service Representative to join our team. As a Sales Assistant - Store Colleague, you will play a vital role in providing exceptional customer service and supporting the smooth operation of our store.Key ResponsibilitiesCustomer Service: Provide a high level of customer service, responding to...

  • Customer Service Representative

    2 weeks ago

    Taunton, Somerset, United Kingdom Sainsbury's Supermarkets Ltd Full time

    **Role Overview**We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Taunton. As an Online Assistant, you will play a vital role in helping us deliver exceptional customer experiences.**Key Responsibilities:**Picking and delivering online customer orders to their doorstepsWorking on the shop floor or in...

  • Customer Service Representative

    3 weeks ago

    Taunton, Somerset, United Kingdom The Recruitment Co. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our client on the outskirts of Taunton. This is an excellent opportunity for someone looking to work in a fast-paced environment and provide exceptional customer experiences.About the Role:This full-time position involves working Monday to Friday, 9am-5pm, with a competitive...

  • Customer Service Ambassador

    4 weeks ago

    Taunton, Somerset, United Kingdom Amphenol Advanced Sensors Full time

    Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team at Amphenol Advanced Sensors, a leading Fortune 500 company. This is an excellent opportunity for a professional to contribute to our success and growth.About the Role:As a Customer Care Representative, you will be the primary point of contact for our customers,...

  • Retail Customer Service Representative

    1 month ago

    Taunton, Somerset, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Retail Customer Service Representative, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Taunton, UK.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and handle transactions.Maintain the...

  • Care and Support Worker

    2 weeks ago

    Taunton, Somerset, United Kingdom Somerset Care Full time

    About the Role:Somerset Care is a leading provider of care and support services, and we are seeking a dedicated and compassionate Care and Support Worker to join our team.As a Care and Support Worker, you will play a vital role in delivering high-quality care and support to our customers in their own homes. You will be responsible for providing personal...

  • Customer Service Representative

    3 weeks ago

    Taunton, Somerset, United Kingdom Blue Arrow - Southampton Full time £12

    We are currently recruiting for a Customer Service Representative at our catering site in Taunton. The successful candidate will work to serve members of the team and site, perform cashier duties, deliver excellent customer service and undertake light cleaning tasks.Some evenings and weekends off.Key Information:Salary: £11.72 per hourHours: 35 hours per...

  • Pizza Delivery and Customer Service Representative

    2 weeks ago

    Taunton, Somerset, United Kingdom Asda Stores Ltd Full time

    Job Summary:We are looking for a Pizza Delivery and Customer Service Representative to join our team at Asda Stores Ltd. This role involves working in a team environment, serving customers, and delivering pizzas.Responsibilities:Work in a team environment with a focus on excellent service and salesServe customers, perfect pizzas, pick for home deliveries,...

  • Customer Service Representative

    4 weeks ago

    Taunton, Somerset, United Kingdom One Retail Full time

    About the RoleWe are recruiting a skilled Customer Service Representative to join our team in a high street coffee shop. As a Barista, you will be responsible for delivering exceptional customer service and preparing high-quality beverages and food.Key ResponsibilitiesPrepare and serve high-quality beverages and food to customersProvide excellent customer...

  • Customer Experience Advocate

    2 weeks ago

    Taunton, Somerset, United Kingdom Amphenol Advanced Sensors Full time

    About Us:Amphenol Advanced Sensors is a pioneering leader in advanced sensing technologies and innovative solutions.We are seeking a Customer Care Representative to join our team and contribute to our mission.Key Responsibilities:Provide exceptional customer service and support to clientsRespond to customer inquiries and resolve issues in a timely and...

  • Inside Sales Representative

    2 weeks ago

    Taunton, UK, Somerset, United Kingdom Amphenol Advanced Sensors Full time

    WHO ARE WE?AMPHENOL ADVANCED SENSORSAmphenol Advanced Sensors, with its portfolio of industry-leading brands—Thermometrics, NovaSensor, Telaire, Protimeter, and Kaye—is an industry-leading designer and manufacturer of sensors for transportation, industrial, and medical applications. Our customers seek our custom products to solve their hardest...

  • Cook - Somerset Care

    3 weeks ago

    Taunton, Somerset, United Kingdom Somerset Care Full time

    Job OverviewWe are seeking a highly motivated and caring Cook to join our team at Halcon Centre, part of the Somerset Care Group. As a Cook, you will play a vital role in providing nutritionally balanced and visually appealing meals to our customers.Key ResponsibilitiesPrepare and cook meals for our customers, taking into account special dietary needs and...