Sales Support Co-ordinator

5 months ago


Leicester, United Kingdom STERIS Full time

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

**Position Summary**:
The role of Sales Support Co-ordinator is fundamental to the success of our Customer Operations teams and supports our business growth by focussing on providing the best level of care to our Customers. This role’s purpose is to support STERIS’s vision in creating a healthier and safer world by supporting all pre-sales customer incoming and outgoing enquiries across our Endoscopy consumable products. This individual provides an outstanding level of Customer service and goes above and beyond to ensure any queries are managed in a timely manner with politeness and professionalism at every stage

**Duties**:
Raising, investigating and responding to Customer complaints.
Supporting the Order entry team by providing updates on orders which customers have placed and liaising closely with them on any customer issues. This includes reviewing products on backorder and advising customers of when they will be despatched along with any alternatives that may be available.
Updating CRM with contact with our customers or Account Managers
Creating quotations and sales offers on Sales Connection for customer who require pricing and advising on availability of products.
Reviewing sales data from our systems to identify target opportunities for our account managers. Identifying spend patterns and reviewing actual spend compared to target for customers on a commitment deal.
Participating in continuous improvement activities to ensure the development of our service to our customers.
Forming part of the STERIS POD structure and attending meetings to give updates on specific customer orders or issues as necessary.

**Required Experience**:
2 years customer service experience

Experience working with Sales teams

The applicant should be effective in written and verbal communication, fluent in English is essential.

Self-motivated team worker, flexible attitude, able to organise tasks and work to deadlines.

Working knowledge of Oracle would be an advantage.

**Equal Opportunities**:
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.


  • Service Co-ordinator

    1 month ago


    Leicester, United Kingdom CV-Library Full time

    Job Title: Service Co-ordinator Salary: (phone number removed)  Location: Leicester Type: Full-Time Monday-Friday Are you detail-oriented, organized, and enjoy working in a fast-paced environment? We’re looking for an experienced Service Co-ordinator to join our dynamic team! As an Service Co-ordinator , you will play a crucial...

  • Account Co-ordinator

    5 months ago


    Leicester, United Kingdom Bellrock Property and Facilities Management Full time

    **Account Co-ordinator** At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind, and we unlock that by being technology-led but people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the...

  • CI Co-ordinator

    2 weeks ago


    Leicester, United Kingdom CV-Library Full time

    Working alongside managers and teams in the food manufacturing operation, the Continuous Improvement Co-Ordinator role manages and supports front-line delivery of CI projects, activities and objectives, coaches colleagues to embed new behaviours, and co-ordinates resources and information to drive progress in line with the Manufacturing Excellence...

  • Account Co Ordinator

    7 months ago


    Leicester, United Kingdom Bellrock Property and Facilities Management Full time

    **Account Coordinator** To support the Account Manager, who is responsible for the contractual and commercial relationship with the client, by co-ordinating compliance activities. Generating information from both internal and external sources and being a point of escalation for the Supply Chain. Whilst acting as a deputy to the Account Maintenance and...

  • CI Co-ordinator

    3 days ago


    Leicester, United Kingdom Michael Page Full time

    Working alongside managers and teams in the food manufacturing operation, the Continuous Improvement Co-Ordinator role manages and supports front-line delivery of CI projects, activities and objectives, coaches colleagues to embed new behaviours, and co-ordinates resources and information to drive progress in line with the Manufacturing Excellence...


  • Leicester, United Kingdom CV-Library Full time

    We are actively looking to engage transport, freight, logistics professionals with a passion transport planning & management for a new role as a Transport Co-ordinator in Leicestershire! Client Details Our client is a growing powerhouse in the 3PL and European Haulage sector. The business has multiple facilities across the UK and Europe and specialises in...

  • Account Co-ordinator

    4 weeks ago


    Leicester, United Kingdom Bellrock Property and Facilities Management Full time

    Account Co-ordinator At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the...


  • Leicester, United Kingdom CV-Library Full time

    Project & Logistics Co-ordinator Leicestershire Full time | Permanent Salary £28k Hours (phone number removed)pm Our Leicestershire based clients require a full time, office based Project & Logistics Co-ordinator to join their busy team supporting the Logistics, Production and Projects teams. The successful Project & Logistics Co-ordinator will...

  • Fashion Admin

    5 months ago


    Leicester, United Kingdom Tagged Resources Full time

    **Location**: Leicester **Type**: Permanent **Industry**: Licensed Products **Job Ref**: TGM1833 **The Company**: An exciting opportunity for a **Fashion Administrator** / **Sustainability Co-ordinator** with strong organisation skills and who is fully PC literate to join to join a Apparel and Accessories supplier to the UK high street. This is a varied...

  • Account Co-ordinator

    2 months ago


    Leicester, United Kingdom Bellrock Property and Facilities Management Full time

    Account Co-ordinatorAt Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the...

  • Account Co-ordinator

    5 months ago


    Leicester, United Kingdom Bellrock Property and Facilities Management Full time

    **Account Coordinator** At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are...


  • Leicester, United Kingdom National Space Centre Full time

    Job Title: Conference & Events Co-ordinator Reporting to: Senior Event Sales Manager Department: Commercial Operations Hours: 35 hours per week. These will normally be from Monday to Friday 9am-5pm, but there will be a requirement for some evening, weekend and bank holiday work according to the needs of the team. Time off in lieu will be granted...


  • Leicester, United Kingdom Kara Healthcare Full time

    **Cherrytree Residential Home** is currently seeking an **Activities & Lifestyle Co-Ordinator** who is passionate and enthusiastic about developing a career in care. We provide full training and therefore are willing to consider applicants from outside a care background, although some experience in the care environment would be at an...


  • Leicester, United Kingdom CV-Library Full time

    Marketing Co-ordinator (Engineering) Leicester £30,000 - £40,000 + Progression + Autonomy + Company Benefits Are you a Marketing Co-ordinator looking for a role within a well-established company, where you will be recognized for your creativity and expertise in digital marketing? Join a leader in air-based engineering solutions with...

  • Account Co-ordinator

    5 months ago


    Leicester, United Kingdom Bellrock Property and Facilities Management Full time

    **Account Coordinator** At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind, and we unlock that by being technology-led but people-driven. When youre part of Bellrock, youll get everything you need to be your best at work - because our people are the heart of...


  • Leicester, United Kingdom STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The role of Sales Support Co-ordinator is fundamental to the success of our Customer Operations teams and supports our business growth by focussing on providing the...


  • Leicester, United Kingdom Kara Healthcare Full time

    Cherrytree Residential Home is a 40 bed care home based in Leicestershire in a quiet residential area. We offer specialist residential dementia care, in a peaceful and safe environment for individuals with dementia, and with long term illness. Our company is currently seeking an Activities & Lifestyle Co-Ordinator who is passionate and enthusiastic about...

  • Service Co-ordinator

    6 months ago


    Leicester, United Kingdom HAC Group - Medical Gas Division Full time

    **Service Co-ordinator** HAC Technical Gas Services Ltd. is a Leicestershire-based company specializing in the installation and maintenance of Medical Gas Systems. We are looking for an individual who is a team player, self -motivated, with an enthusiasm for work and their own development. **Key Responsibilities** Order entry and customer database...


  • Leicester, United Kingdom Oakleaf Recruitment Full time

    **Job title**: Hospital Activities Co-ordinator **Location**: Sturdee Community Hospital, 58-62 Runcorn Road, Leicester, LE2 9FS **Rate Of Pay**: £11.50 **Shift Patterns**: Full time, 40 hours per week, Days **Information about the Role**: Working as an Activities Coordinator at Sturdee Community Hospital your duties will include the following: - To...


  • Leicester, Leicester, United Kingdom Leicestershire County Council Full time

    About the RoleWe are seeking a highly organised and resilient individual to join our busy Children and Family Services Business Support Team as a Support Worker Co-ordinator.The successful candidate will provide a comprehensive range of business support services, including administrative and secretarial functions, and will be responsible for creating,...