Patient Pathway Administrator Acute Medicine

3 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Acute Medicine

**Grade**
- Band 3

**Contract**
- Permanent

**Hours**
- Part time - 25 hours per week

**Job ref**
- 164-5426954

**Site**
- Nottingham University Hospital

**Town**
- Nottingham

**Salary**
- £22,816 - £24,336 per annum pro rata

**Salary period**
- Yearly

**Closing**
- Today at 23:59

Job overview

An exciting opportunity has arisen in Acute Medicine for a part time Patient Pathway administrator to join our team. This post offers flexible working with the option of fulfilling duties both on and off site.

Main duties of the job

In addition to the below summary you will need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

The post holder will need to be responsible for maintaining databases for patient results, clinics and letters and ensuring they are reviewed in a timely manner.

The post holder will need fast and accurate audio typing skills and a sound knowledge of medical terminology.

The role holder will work closely with the Specialty PA and Deputy Service Manager to help ensure local and national targets are met.

Working for our organisation

Nottingham University Hospitals NHS Trust is the East Midlands Major Trauma Centre, caring for a population of 4.5million. Operating 7 days a week and 24 hours a day. Medicine Division at NUH compromises of 11 specialties including the emergency department and major trauma centre with over 2,500 staff and a budget of over £180 million.

The Acute Medicine department at NUH is one of the busiest in the country with a 54 bedded admission unit. You will be joining a highly motivated team which includes medics, nursing, admin, ACPs, Physician Associates and prescribing pharmacists. Acute Medicine department consists of the following clinical areas Level 1 unit, AMRA and B3. It also has a telephone advice and triage service and ED in-reach service.

Detailed job description and main responsibilities

You will be a conscientious and enthusiastic team worker with excellent administration and audio typing skills, good organisational and communication skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and remain calm under pressure. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential.

Please see the attached the Job Description and Person Specification for duties and responsibilities

Key job responsibilities include maintaining databases, audio typing, RTT, liaising with patients, external and internal staff. The post holder will be expected to work to specific timescales and will need to demonstrate a flexible approach to the job.

Person specification

Training & Qualifications

Essential criteria
- 5 GCSE’s or equivalent C or above - must include English
- Educated to NVQ Level 3 (or equivalent experience)

Experience

Essential criteria
- Proven admin experience using Microsoft Office and Outlook
- Experience in creating and maintaining admin systems and databases

Desirable criteria
- Previous experience of working in the NHS and experience using Medway PAS and Notis. Winscribe

Communication and Relationship Skills

Essential criteria
- Excellent verbal and written communication skills
- Maintain confidentiality, sensitivity and empathy in communication with patients
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trus

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