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Saturday Library Assistant

4 months ago

Lancing, United Kingdom WSCC Full time

**About Us**
The Library Service promotes the benefits of reading for pleasure, learning, health, and wellbeing, through events and activities. We provide a welcoming environment for all, encouraging families to join in our regular activities, supporting people accessing digital services, offering regular activities for adults to help combat loneliness and isolation and helping people in need find their way to other local services that can help them.

We offer a smart training package so you can be part of our work from the very first day. And we’re invested in our staff, with opportunities for the right people to progress to supervisory and management roles, or to join one of our specialist librarian teams, organising events and outreach work.

For more information about West Sussex Libraries, watch this short video **West Sussex Libraries: Animation - YouTube **and why not explore our **West Sussex Libraries**website.

**About The Job** Salary**: £20,441 to £20,812 per annum (pro rata for part time) £10.60 to £10.79 per hour

**Working Pattern**: Part time 5.5 hours per week (Saturdays)

**Location**:Lancing Library, Penstone Park, Lancing BN15 9DL and Shoreham Library St Mary's Rd, Shoreham-by-Sea BN43 5ZA

**Interview date**:22 April 2023

We are currently seeking two Saturday Library Assistants to come and join us at Lancing Library and Shoreham Library

Our Saturday Assistants are a key initial contact delivering customer-facing library services. You will work Saturdays welcoming customers often unable to visit the library during weekdays.

It’s an active role; carrying and shelving books, pushing trolleys, lifting boxes and being on your feet for long periods of time.

The job includes welcoming a range of customers, shelving books and other resources, solving basic library queries and helping customers use computers.

**A full job description is attached at the bottom of the advert.**

**Experience and Skills**
To succeed as a Saturday Library Assistant you will be friendly, enthusiastic and hardworking with excellent digital skills and the ability to follow instructions and complete tasks accurately to a set deadline.

You will be a keen team player, able to work alongside other library staff and volunteers providing excellent customer service to the whole range of visitors to the library.

Good communication skills are key as you will be helping customers of all ages and answering their queries, referring to senior library staff when necessary.

**Key Skills**:

- Good communication and customer service skills to interact effectively with the general public and experience of providing a service giving basic advice and guidance.
- Experience of team working and the ability to work as part of a team completing shared tasks, including working alongside volunteers.
- Ability to meet set deadlines, e.g. getting books organised and shelved on time.
- Ability to handle library resources with care and pass on any issues where appropriate.
- Numeracy and literacy skills in order to put resources into alpha/numeric order and to deal with handling cash or books on the helpdesk.

**Qualifications and/or experience**:

- 4 GCSEs grades 4-9 (C-A*) including Maths and English or equivalent qualification/ experience.

**Rewards and Benefits**
Why choose us as your next employer? We care about wellbeing, allowing time for celebrating our teams efforts, and developing our team to be the best they can be. Alongside this, we also offer the below benefits.
- An excellent **local government pension scheme**
- Generous holiday entitlement of 24 days (plus opportunity to buy additional leave)
- A range of flexible working options, depending on your job role
- Maternity, paternity, dependency and adoption leave
- Volunteering opportunities
- Training and development opportunities, including coaching, mentoring and apprenticeships
- A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our **Staff discounts page**if you are a business looking to offer a discount)
- Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders, Wellbeing Hub and Voluntary Health Cash Plans

For a full list this can be found at our **Rewards and Benefits page.**

**Further Information**
The reference number for this role is **CPP00697**.

Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you

RSi

Job Reference: CPP00697