Train Service Controller

7 months ago


Peterborough, United Kingdom GB Railfreight Full time

Overview:
We are currently recruiting for 2 Train Service Controllers to join our Control Team in Peterborough. This role provides real time information for GB Railfreight services (and other operators where contracted) in order to achieve customer requirements for punctuality, reliability and service quality.

The Control department is a 24/7, 365 days of the year operation. You can expect to be rostered for 12 hour shifts which include days, nights, weekend and bank holiday working.

Closing date: 11th December 23

**Responsibilities**:

- Communication of plan revisions and other information throughout GB Railfreight, its customers and contractors.
- Supporting the Duty Control Manager & TOPS/Fleet controller with attribution of Level One TRUST Delay Data detailing initial causes of the incident and further monitoring of TRUST delay incidents to ensure reactionary delays are dealt with correctly.
- Liaise with the Duty Control Manager, Engineering Team or Contractor and Network Rail in the event of a train failure or defect to establish the most effective course of action to be taken to minimise disruption, in conjunction with GBRf OSM 120 “Defective On-Train Equipment”. Advise GB Railfreight customers as appropriate, and keep the customer informed of developments
- Coordinate and liaise with the Duty Control Manager, Engineering and Operational on-call managers.
- Manage and control the booking-on arrangements and real-time resourcing of all Train Managers and groundstaff, including recording all reasons for plan deviation or extra hour allocation.
- Monitor traction resources that are in service ensuring that any deviation is fully assessed to ensure most economic use of available traction, with mínimal effects on maintenance plans.
- Work in conjunction with all areas of the business to deliver GBRf business safely, and in the most cost effective way. Work with Contract Managers to deliver services where they run late.

Qualifications:
The salary on offer for this position is £51,691 which incorporates a shift allowance.

We are looking for individuals with the below qualifications and qualities:

- Experience within a Control enviornment
- Strong IT skills
- GCSE in Maths and English, or equivalent
- Confident and proactive
- High attention to detail
- Interpersonal skills with ability to communicate effectively at all levels.
- The ability to remain calm under pressure
- Strong organisational skills
- Time management skills

Desirable Skills
- Railway planning experience
- Geographical knowledge
- Experience in a rail industry environment

You will also be offered the following:
Healthcare package - Healthcare cover for a range of operations for you and a partner living at the same address as well as cover for a number of health care facilities for you and your dependents including consultations, scans, counselling, optical, dental, and therapy treatments.

Cycle to work scheme - Salary sacrifice scheme for bicycle purchase twice a year.

Denplan scheme - Salary sacrifice scheme for you and your partner.

Online Benefits Portal - Offering hundreds or discounts at nationwide retailers.

Training Platform - Providing you with an online learning facility and the opportunity to develop your career at your leisure.

Our Values

Professionalism - Safety and security is paramount in our business, and we feel that this embodies the foundation of a high achieving safety culture

Support - We look after our people and they in turn are encouraged to look after each other

Communication - The transparency of our is business is valued by our colleagues and customers

Trust and Empowerment - We believe that openness and honesty make for the best relationship because it leads to trust and confidence

Enjoyment - Taking pleasure in coming to work at GBRf is actively encouraged right from the top



  • Peterborough, United Kingdom GB Railfreight Full time

    Overview: We are currently seeking a Train Service Controller to join our Control Team in Peterborough. This role provides real time information for GB Railfreight services (and other operators where contracted) in order to achieve customer requirements for punctuality, reliability and service quality. The Control department is a 24/7, 365 days of the year...


  • Peterborough, Peterborough, United Kingdom GB Railfreight Full time

    Career Path & ProgressionAt GB Railfreight, we offer a clear career path for our Trainee Controllers. Upon completion of the training program, you'll have the opportunity to take on a full Controller role, with salary potential ranging from £36,584 to £52,983.You'll gain extensive knowledge in various business areas, including TOPs Control, Train Service...

  • Service Controller

    3 days ago


    Peterborough, United Kingdom Infinity Recruitment Consultancy Ltd Full time

    Our client based in Peterborough is seeking a Service Controller to join them on a permanent basis. Working 8.00am - 5.30pm Monday to Friday (30 mins lunch). You will ideally have experience as a service controller where you have allocated engineers to jobsand will have worked on a service desk within a technical industry, or you will be an experienced...

  • Service Controller

    7 months ago


    Peterborough, United Kingdom 3Sixty Resourcing Ltd Full time

    **Service Controller** **Peterborough** **£28,000 P.A (DOE)** **In a nutshell** Our client is a market leading manufacturing company that have sold their products all over the world. The company focuses on innovation and quality craftmanship, giving its products an added value, which makes them the best at what they do! Due to continued growth and...

  • Service Controller

    6 months ago


    Peterborough, United Kingdom 3Sixty Resourcing Ltd Full time

    **Service Controller** **Peterborough** **Full Time, Permanent** **£28,100 P.A (DOE)** **In a nutshell** Our client is a market leading brand that have sold their products all over the world. The company focuses on innovation and quality craftmanship, giving its products an added value, which makes them the best at what they do! Due to continued growth...

  • Service Controller

    1 day ago


    Peterborough, United Kingdom RSD Recruitment Full time

    **Service Controller** **Peterborough, UK** **26,000- 32,000 per annum** **Full time** **Main Purpose of the Role**: The main purpose of this central role for the organisation is to ensure all correct work practices, procedures and safety precautions are followed at all times to ensure a world-class service to the customer is provided. This demanding...

  • Tops Controller

    4 days ago


    Peterborough, United Kingdom GB Railfreight Full time

    Overview: We are currently seeking a TOPS Controller to join our Control team based in Peterborough. This role maintains the correct train lists and ensures consists are completed in TOPS and TRUST for all GB Railfreight services in real time. The role is imperative in ensuring the Control Team operate a safe, punctual and reliable train service. You will...


  • Peterborough, United Kingdom Watling JCB Full time

    **Location** Peterborough - **Salary** Competitive - **Contract** Permanent - **Department** Watling JCB - **Division** Service **Job and Person Specification** **Post**: Machine Health Check/Service Controller **Location**: Wymondham Depot **Responsible to**: Reporting to Service Supervisor **Main Purpose of the Role**: Liaising with customers to agree...

  • Controls Engineer

    2 days ago


    Peterborough, United Kingdom Rise Technical Recruitment Limited Full time

    **Controls Engineer** **Progression + Training and development + Private Medical Care Package** **Peterborough** Are you a Controls Engineer looking for an exciting position at a company that allows you to develop your skillset through regular training and sponsor you through qualifications? On offer is a great opportunity to build a long-term career...

  • Service Controller

    4 days ago


    Peterborough, United Kingdom Recra Consulting Full time

    **_Recra are working in partnership_** with a reputable engineering company specializing in construction and is seeking an **Enthusiastic Service Controller **to join their fantastic business. **Main Purpose of the Role**: The main purpose of this central role for the organization is to ensure all correct work practices, procedures, and safety precautions...

  • Service Controller

    2 days ago


    Peterborough, United Kingdom Recra Consulting Full time

    Recra is working in partnership with a reputable engineering company specializing in construction and is seeking an enthusiastic Service Controller to join their fantastic business. **Main Purpose of the Role**: The main purpose of this central role for the organization is to ensure all correct work practices, procedures, and safety precautions are followed...

  • Service Controller

    3 days ago


    Peterborough, United Kingdom Recra Consulting Full time

    Service Controller - Permanent - Full time - Great package Recra is working in partnership with a reputable engineering company specializing in construction and is seeking an enthusiastic Service Controller to join their fantastic business. **Main Purpose of the Role**: The main purpose of this central role for the organization is to ensure all correct...


  • Peterborough, United Kingdom Army - Military Provost Guard Service (MPGS) Full time

    The MPGS provides professional soldiers to meet armed security requirements at Royal Naval, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK.  Our duties include:  Security incident management, such as suspicious packages, bomb threats, protests,...

  • Credit Controller

    2 months ago


    Peterborough, United Kingdom CV-Library Full time

    Credit Controller Peterborough, Cambridgeshire Up to £28,000 - £30,000 + benefits Due to continued growth, our client is recruiting for a Credit Controller to join their Finance team based in Peterborough. The position sits within their finance team, within a smaller team of 3 Credit Controllers and primarily deals with collections from local...


  • Peterborough, United Kingdom Group 1 Automotive UK Full time

    **Group**_1 _**Automotive** Workshop Controller Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Mercedes-Benz Dealership in Peterborough is looking to recruit a new Workshop...

  • Train Cleaner

    7 months ago


    Peterborough, United Kingdom OCS Full time

    **Job Reference: CL/RK/11-06/1201/4** **Job Title: Train Cleaner** **Location: Site Based** **Site Address: Peterborough** **Postcode: PE1 1QL** **Pay Rate: £12.00** **Hours per week: Variable Shift Rota - 06:00 - 22:00 - 37.5 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK &...

  • Stock Controller

    2 weeks ago


    Peterborough, United Kingdom Currys Full time

    Role overview: Stock Controller NewarkNewark Distribution Centre (LM0016)PermanentFull TimeGrade 2 Salary - £25,147 Shift Pattern - 4 on 4 off (10:00 - 22:00) At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive – and it's all down to...


  • Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    The post holder will be part of a visible, proactive Infection Prevention and Control Team across all of the North West Anglia Foundation Trust hospital sites acting as a role model with a positive professional image of the team and the organisation. They will support the Chief Nurse and Director of Infection Prevention and Control and Infection Prevention...


  • Peterborough, United Kingdom Adsyst Automation Full time

    We are currently looking for a Control Systems Engineer to join our busy team in Peterborough. **Salary**: £25K - £50K **Contract Type**:Full time **Hours**:08:30 - 17:15 - Monday to Thursday and 08:30 - 16:00 on Fridays. **Control Systems Engineer Duties**: - Writing detailed functional design specifications - Configuration of system architecture,...


  • Peterborough, United Kingdom Peterborough City Council Full time

    Peterborough City Council has an exciting opportunity for a Building Control professional looking to further progress their career. The Building Control department is looking for a Building Control professional to help further progress the department, bringing new ideas as well as implementing new and innovative ways of working. The role will involve...