We have other current jobs related to this field that you can find below

  • Accounts Assistant

    2 months ago

    Sutton Coldfield, United Kingdom S Guest Consultancy Services Ltd Full time

    An exciting opportunity has arisen for a motivated and dedicated Lettings Accounts Assistant to join a company in the property sector As an Accounts Assistant in their Property Management and Accounts department, you will have responsibility of all accounting transactions. Working closely with the Property Managers, you will process all payments between the...

  • Afternoon Tea Service Assistant

    3 months ago

    Sutton Coldfield, United Kingdom Moor Hall Hotel & Spa Full time

    Do you have a passion for hospitality and a flair for creating unforgettable experiences? Moor Hall Hotel & Spa in Sutton Coldfield are recruiting for Afternoon Tea staff to help deliver exceptional service to our Afternoon Tea Guests. Come and join our team and we can offer you: - Pay for all hours worked - Up to £11.44 per hour - Free gym membership -...

  • Food Service Assistant

    6 days ago

    Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel & Resort Full time

    Kitchen Porter Role OverviewWe are seeking committed individuals to become part of our team as Kitchen Porters at The Belfry Hotel & Resort. In this role, you will be essential in ensuring the cleanliness and operational efficiency of our kitchens, assisting our culinary team in providing the exceptional dining experience our guests deserve. Key...

  • Golf Services Associate

    6 days ago

    Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel and Resorts Full time

    Golf Operations Coordinator Become an integral part of our team at The Belfry Hotel and Resorts as a Golf Operations Coordinator, where you will play a vital role in delivering outstanding service to our guests at our renowned golf facilities. Your responsibilities will encompass managing various elements of the Golf Operations, including starter...

  • Bar Staff

    2 months ago

    Sutton Coldfield, United Kingdom Nelson Recruitment Services Full time

    **BAR STAFF REQUIRED, 1 DAYS WORK - Friday 26th April** **Job Overview**: We are seeking customer-oriented individuals to work as Bar Staff. You will play a crucial role in providing exceptional service to our guests and ensuring a positive experience at our establishment. **Responsibilities**: - Provide excellent customer service by greeting and...

  • Banqueting Assistant

    3 months ago

    Sutton Coldfield, United Kingdom Moor Hall Hotel & Spa Full time

    **We are recruiting individuals with a passion for hospitality to join our Banqueting team!** **Flexibility to work evenings, weekends and holidays as required is essential.** You will communicate with other team members and departments to ensure the smooth operation of banqueting events within our hotel, delivering exceptional service to our guests in a...

  • Property Administrator

    2 months ago

    Sutton Coldfield, United Kingdom S Guest Consultancy Services Ltd Full time

    We are currently recruiting for a Property Administrator to work on part time basis [20 hours per week] for successful lettings agency As an Accounts Assistant in our Property Management and Accounts department, you will have responsibility of all accounting transactions. Working closely with the Property Managers, you will process all payments between...

  • Food & Beverage Assistant

    3 months ago

    Sutton Coldfield, United Kingdom Hand Picked Hotels Full time

    **About the Company**: Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast...

  • Food and Beverage Assistant

    1 month ago

    Sutton Coldfield, United Kingdom Lea Marston Hotel Full time

    **Paid overtime + paid breaks + additional service-related holiday + free use of swimming pool and gym + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + training & development opportunities + TRONC** **We pay over...

  • Food & Beverage Assistant (Breakfast)

    3 months ago

    Sutton Coldfield, United Kingdom Hand Picked Hotels Full time

    **About the Company**: Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast...

  • Customer Service Assistant

    3 months ago

    Sutton Coldfield, United Kingdom Recruit123 Full time

    **Do you love the theatre?** This is a great opportunity for someone experienced in customer service to be front of house working in the box office, ensuring all guests, and paying customers have the very best experience. Sutton Coldfield Town Hall is a Grade A locally listed Edwardian heritage theatre, arts, and community venue. With a seating capacity of...

  • Food and Beverage Service Associate

    6 days ago

    Sutton Coldfield, Birmingham, United Kingdom Holiday Inn London - Sutton Full time

    Food and Beverage Service Associate - Part Time Holiday Inn London - Sutton About the RoleAre you passionate about delivering exceptional service in the hospitality sector? Join our dedicated food and beverage team at Holiday Inn London - Sutton, where we pride ourselves on creating memorable experiences for our guests. We are looking for enthusiastic...

  • Food & Beverage Assistant

    3 months ago

    Sutton Coldfield, United Kingdom Hand Picked Hotels Full time

    **You make it Hand Picked!** Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK - comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to...

  • Bar Assistant

    3 months ago

    Sutton Coldfield, United Kingdom Anvil Inn Sutton Coldfield Full time

    At The Anvil Inn we are currently recruiting for the positions of Bar Assistants within our stunning bar and lounge. Our new management team prides itself on a high standard of service and wish new staff to jump onboard our vision to push forward this quirky public house. We are looking for individuals who have previous experience in the industry and who...

  • Bar Assistant

    2 months ago

    Sutton Coldfield, United Kingdom Anvil Inn Sutton Coldfield Full time

    At The Anvil Inn we are currently recruiting for the positions of Bar Assistants within our stunning bar and lounge. Our new management team prides itself on a high standard of service and wish new staff to jump onboard our vision to push forward this quirky public house. We are looking for individuals who have previous experience in the industry and who...

  • Breakfast Room Service Attendant

    3 weeks ago

    Sutton Coldfield, United Kingdom The Belfry Hotel & Resort Full time

    The Belfry Hotel & Resort is anaward-winning hotel, home to 300+ luxurious bedrooms and suites, severalrestaurants and bars, events and meetings spaces, a leisure club and spa. Ourthree golf courses, including The Brabazon, are recognised as world-class, andhome to this year’s Betfred British Masters. Whether you're drawn to our iconicgolf courses, the...

  • Leisure Assistant

    3 months ago

    Sutton Coldfield, United Kingdom Michels and Taylor (Hotel Sutton Coldfield) Full time

    **Paid overtime + paid breaks + incentive scheme + additional service-related holiday + free use of swimming pool and gym + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + training & development opportunities.** We...

  • Block Manager

    4 months ago

    Sutton Coldfield, United Kingdom S Guest Consultancy Services Ltd Full time

    Exciting new role in for a Senior Block Manager to join a lovely team based in the Sutton Coldfield area My client is looking for someone with experience to come in and add value to the team! Responsibilities • Manage routine maintenance issues • Collection of service charge and ground rents • Liaise with landlords and tenants regarding tenancy...

  • Block Manager

    4 months ago

    Sutton Coldfield, United Kingdom S Guest Consultancy Services Ltd Full time

    Exciting new role in for a Senior Block Manager to join a lovely team based in the Sutton Coldfield areaMy client is looking for someone with experience to come in and add value to the team!Responsibilities• Manage routine maintenance issues• Collection of service charge and ground rents• Liaise with landlords and tenants regarding tenancy renewals•...

  • Bar Assistant

    2 months ago

    Sutton Coldfield, United Kingdom Hand Picked Hotels Full time

    **You make it Hand Picked!** Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK - comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to...

Guest Services Assistant

2 months ago

Sutton Coldfield, United Kingdom The Belfry Full time

We have a fantastic opportunity for a Guest Service Assistant to work in our dynamic team at The Belfry, England’s leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for golf. We have a really exciting year ahead at The Belfry, with hosting The British Masters in August 2023 and continuing with the launch of new training and development opportunities and incentives.

Guest Services at The Belfry Hotel & Resort make it their number one priority to deliver an outstanding, lasting impression to all guests arriving and departing at the Resort. Guest services possess excellent customer service skills and identify opportunities to excel on customer experiences. No task will be too big or small when it comes to our guests needs.

**Salary**

The on target earning potential for this role is £11.44 - £11.98 hourly rate, compromising of a base hourly rate of £10.88 - £11.44 plus a qualified estimate of £0.56 gratuities per hour

**About the role**

This role is for 16 hours over two days per week, although additional hours are available in this department and others if desired. As a Guest Services Assistant, your role will be to:

- Meet and greet guests upon their arrival at the Hotel, assisting with luggage where necessary and ensuring first impressions are both professional and friendly.
- Ensure all Porters carry out their duties to departmental standards on a day to day basis
- Store all left luggage, e.g. for early arrivals or late departures, in the porters lodge ensuring it is both tagged and secure.
- Assist guests with luggage to and from their bedrooms as required, explaining the bedroom facilities and Hotel services as required.
- Ensure all guests queries and enquiries are dealt with promptly and efficiently and in a courteous manner.
- Ensure you are fully conversant with all facilities and services offered within the Hotel and the surrounding area.

**About you**
- You are passionate about delivering a fantastic service to our guests
- You enjoy engaging in conversation, talking about our products and the resort
- You are a natural when it comes to selling
- You are outgoing and enthusiastic
- You have a can-do attitude and are proactive
- Experience working in a hotel or resort could be helpful, but isn’t required

**Belfry Benefits**

**Wellness**
- Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club
- Team social events throughout the year
- Belfry-wide wellness programme with external speakers, focusing on ‘mind, body & soul’
- The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support
- Wagestream access to all employees - track earnings, saving accounts, and access to wages when you want
- Healthcare schemes: life assurance, 24-hour GP, health cash-plans
- Employee Assistance Programme
- The Belfry is committed to the Hotelier’s Charter, demonstrating our commitment to our people

**Showing some appreciation**
- Long service awards
- Additional paid holiday for long service
- Reward Vouchers
- Free meals on shift in our canteen
- Annual Belfry awards
- Team appreciation events
- Fantastic resort discounts across restaurants, bars, retail, and golf
- Bed & Breakfast from £35 per room
- Free staff parking
- Subsidised taxi service for those who don’t drive
- Live-in accommodation for up to 3 months
- Relocation bonuses

**Learning & Development**
- Excellent training and career opportunities
- Internal career pathways programmes
- Access to The Belfry Campus Learning
- Commitment to developing our team through apprenticeship programmes

**Making a difference**
- Belfry ESG committee, dedicated to delivering an environmentally sustainable business
- Supporting industry, local and national charities
- Pledges made on ‘Make Good Grow’, offering our team’s expertise and support to good causes