Process Assistant
7 months ago
Are you looking to for a new challenge working in administration and would like to develop your skills?
We have an exciting new opportunity to join our fast-growing organisation who are instrumental in delivery on key projects for some of the largest government clients. Good knowledge of Microsoft Office and excellent attention to detail are what you need for this role.
We aren’t necessarily looking for a long list of experience but some understanding of what's needed to work in a fast-paced environment, and the ability to deliver excellent Customer Service
We encourage applicants from all backgrounds. We can offer excellent career progression opportunities and training and development opportunities
Based in our Newport office, working a hybrid role of 2 days in the office and 3 days working from home.
If you have initiative and drive... this could be the role for you
What you will be doing:
- Learn the procedures and understand parameters of producing a quality output.
- Process work to the defined level of quality.
- Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.
- To schedule and prioritise allocated work on a daily basis.
- Distribute information and when required, work to the other team members or groups.
- Identify and suggest areas of improvement.
- Maintain and update information held on a data base or manually.
- Support line management on any additional admin when required.
- Liaise with internal/external clients.
- Print/post data/reports/invoices daily.
- Maintain records for audit purposes.
- Ensure deadlines are met.
**What you will bring**:
- High level of IT skills
- Build good relationships with colleagues
- Deliver a high-quality service in a professional manner, crafting trust and confidence
- Excellent communicator
- Excellent teammate, who constantly displays dedication and flexibility
**It would be great if you had**:
- Admin or customer experience skills
- Excellent IT skills
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you
Employment Type: Full Time/Permanent
Location Newport (Hybrid)
Security Clearance Level SC
Internal Recruiter Sophie
Salary £22,145 inclusive of 3% flex fund
Benefits 25 days annual leave with the option to buy additional days, life assurance and pension as well as all employee bonus
Loved reading about this job and want to know more about us?
Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government’s Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public.
We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector.
Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.
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