Bps Process Leader

5 days ago


Newport, United Kingdom Sopra Steria Full time

Have you got the experience to lead a team of Process Assistants, maintaining a high level of service to Clients?
We are actively looking for someone who can manage a small team or Process Assistants within our SSCL Joint venture. The team provides a high volume transaction processing service to all our large scale clients. The Clients include the Cabinet Office, DWP, MOJ and HSE to name a few
You will be required to work 2 days in our Newport office and 3 from home.

**What you’ll be doing**:
Manage the team, support with their workload and ensure SLAs are met to maintain a strong working relationship with our clients.
To ensure that agreed Processes and Quality Requirements are adhered to and underpin the work the team carry out.
To empower, lead and develop the team and encourage positive communication.
To identify and implement improvements using statistical data, raising report on and lead improvement projects.
To check and authorise processes across the team where required.
To lead on changes within own area through the change management process.
To maintain/update procedural documentation and how the team carry out business as usual.
Provide support to the wider team where required.

**What you’ll bring**:
Able to lead, manage and mentor small teams
Experienced understanding of relevant systems e.g. Oracle
Highly developed user of Microsoft Office
Able to influence behaviour of colleagues and clients
Very strong interpersonal skills
Able to identify areas of weakness and recommend improvements
Ability to handle budgets (FTEs, overtime)
Mass data analysis

**It would be great if you had**:
Previous experience of the JVs
Experience working alongside large clients
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you

**Employment Type**: Full-time,, Permanent

**Location**: Newport

**Security Clearance Level**: SC

**Internal Recruiter**: Joanne

**Salary**: £31,000

**Benefits**: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund
Loved reading about this job and want to know more about SSCL?
Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government’s Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public.
We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector.


  • Process Team Leader

    7 months ago


    Newport, United Kingdom Sopra Steria Full time

    If you have a passion for motivating people and have an analytical approach to your work, then this could be the role for you! We're recruiting a Finance Team Leader to join our contact centre services, taking responsibility for our successful team of Contact Centre Advisors. The team provides HR, Payroll, Finance and IT CCS to all our Government...

  • Process Engineer

    2 days ago


    Newport, United Kingdom VIBE RECRUIT LIMITED Full time

    **Process Engineer** **£37,000 + 10% bonus, great pension, healthcare, life assurance and more** **Newport** Do you want to work for an industry leader? Are you looking for a role with continual learning and development? Does the thought of great variety appeal to you? We are recruiting for an Applications Process Engineer to join the team within the...


  • Newport, Newport, United Kingdom Vishay Intertechnology, Inc. Full time

    About the JobWe are looking for a seasoned executive to lead our global wafer fab operations as Vice President, Global Wafer Fab Operations.The ideal candidate will have a strong background in managing front-end wafer fab teams, with expertise in process technology development, equipment engineering, and quality assurance.A Master's degree in materials...

  • Etch Process Engineer

    3 weeks ago


    Newport, Newport, United Kingdom Nagase Europa GmbH Full time

    Eloise Bond is a highly skilled etch process engineer at KLA's SPTS division in Newport, Wales. She has been recognized as one of the industry's brightest young leaders under 30 by SEMICON Europa's inaugural 20 Under 30 recognition.The award honors individuals who have demonstrated success in the microelectronics supply chain through innovation, community...


  • Newport, Newport, United Kingdom KLA-TENCOR LIMITED Full time

    Company Overview:KLA-TENCOR LIMITED is a leading manufacturer of high-tech capital equipment for the global semiconductor industry. Our state-of-the-art manufacturing facility in Newport, South Wales, is a hub for innovation and precision automated manufacturing processes.Job Summary:We are seeking an experienced Manufacturing Design Engineering Manager to...


  • Newport, Newport, United Kingdom Vishay Intertechnology, Inc. Full time

    Vice President Global Wafer Fab Operations is a key leadership position within our organization, responsible for driving the strategic direction and operational excellence of our Front End wafer Fab Operations. As a seasoned professional with a strong background in semiconductor process technology and operations, you will play a critical role in shaping the...


  • Newport, Newport, United Kingdom Vishay Intertechnology, Inc. Full time

    Job DescriptionVice President Global Wafer Fab Operations at Vishay Intertechnology, Inc.This role requires a highly experienced professional to lead our front-end wafer fab operations worldwide. As Vice President, you will oversee the efficient and effective operation of wafer production, including processes, support systems, and equipment/tools. You will...


  • Newport, Newport, United Kingdom CV-Library Full time

    Job Description: Process Engineering LeadAn exciting opportunity has arisen for a skilled Process Engineering Lead to join a globally recognized leader in specialty materials. As a key member of the team, you will be responsible for the technical leadership and direction of multiple capital projects, ensuring that all designs are robust, safe, and compliant...


  • Newport, Newport, United Kingdom Hampshire and Isle of Wight Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a Clinical Psychologist to join our multidisciplinary team at Hampshire and Isle of Wight Healthcare NHS Foundation Trust. As a senior member of the team, you will be responsible for leading quality improvement initiatives and supporting the Clinical Leadership Team in implementing change projects.You will work closely with the...

  • Aftersales Leader

    7 months ago


    Newport, United Kingdom Pendragon Full time

    **Aftersales Leader** **Evans Halshaw** **Vauxhall, Newport** **Competitive salary with company car, pension, critical illness, life assurance, single health care, 25 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Vauxhall Newport are recruiting a Aftersales Leader to oversee...

  • Process Officer

    4 days ago


    Newport, United Kingdom Sopra Steria Full time

    Do you have a passion for HR and love to help people? If the answer is yes we have the ideal role for you! Working in a large, friendly team you will be supervising a team of administrators and will be the first point of contact to deal with any non standard customer concerns. If you are an outstanding and highly motivated individual with passion and desire...


  • Newport, Newport, United Kingdom Vishay Intertechnology, Inc. Full time

    About the Role:This Senior Process Engineer position is located in Newport, UK, and is a critical role in the development of advanced processes and solutions for power devices.You will work closely with the Engineering and Production team to develop new wafer process modules, execute major process development and integration tasks, and maintain and improve...


  • Newport, United Kingdom Rise Technical Recruitment Full time

    Job DescriptionIn this role, you will work alongside the team leader and managers on various machines to blast, spray, and mask various metal products to meet customer and client specifications using specialist techniques. Full training will be provided on their specific machinery.Key responsibilities include:Preparation of work stations and surfacesMasking,...


  • Newport, Newport, United Kingdom Tarmac Trading Limited Full time

    Tarmac Trading Limited is seeking an experienced Site Operations Leader to join our friendly operations team at our Hafod Quarry and Asphalt Plant in Abercarn. This role involves leading a team of skilled professionals and driving operational excellence.As a Site Operations Leader, you will be responsible for overseeing the day-to-day activities of the site,...

  • Aftersales Leader

    2 days ago


    Newport, United Kingdom Pendragon Full time

    **Aftersales Leader** **Stratstone** **Jaguar / Land Rover Newport Service Centre** **Excellent salary with bonus, company car, pension, critical illness, life assurance, single health care, 25 days holiday plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible...

  • Shift Leader

    2 weeks ago


    Newport, Newport, United Kingdom STAFFING LAB LIMITED Full time

    **Job Opportunity:**We are currently seeking a Shift Leader to join our team at STAFFING LAB LIMITED in Newport, Shropshire.About the Role:The successful candidate will be responsible for leading a team of line leaders, overseeing daily operations, and ensuring seamless production processes.Key Responsibilities:Leading a team of up to 70-80 staff...


  • Newport, United Kingdom Sopra Steria Full time

    Do you have outstanding attention to detail and are passionate about Pensions? If so, then keep on reading.. Here at SSCL, we are on the lookout for an Administrator to join our busy team supporting our high-profile Government Clients on a permanent basis. You will process pensions data, ensuring there are no errors and correcting as necessary to make sure...

  • Process Assistant

    7 months ago


    Newport, United Kingdom Sopra Steria Full time

    Are you looking to for a new challenge working in administration and would like to develop your skills? We have an exciting new opportunity to join our fast-growing organisation who are instrumental in delivery on key projects for some of the largest government clients. Good knowledge of Microsoft Office and excellent attention to detail are what you need...


  • Newport, Newport, United Kingdom Aimbridge Full time

    Aimbridge Hospitality EMEA is a dynamic and fast-paced hospitality company.Key ResponsibilitiesAs a Restaurant Brigade Leader, you will be responsible for leading a team of chefs and cooks, ensuring that all aspects of food preparation and presentation meet our high standards.You will work closely with the chef to develop menus and improve culinary...


  • Newport, Newport, United Kingdom STAFFING LAB LIMITED Full time

    Senior Leadership OpportunityStaffing Lab Limited is seeking a highly motivated and experienced Industrial Line Leader to join our team. In this senior leadership role, you will be responsible for leading and managing a team of operatives, ensuring that they are motivated and working effectively to meet production targets.Your leadership skills, combined...