Helpdesk Coordinator

7 months ago

Havant, United Kingdom Platinum Facilities Maintenance Services Full time

**Helpdesk Coordinator**
**- Training Provided -**
- Helpdesk Coordinator or Facilities Administrator or Administrator_

Fantastic opportunity for a Helpdesk Coordinator to work within our on-site maintenance team, based on our clients site, Langstone Park office.

You will provide support to managers and contracts whilst other duties will include providing excellent customer service to our client, help with the raising of PO’s(Purchase Orders), billings/invoicing, PPM, and Reactive scheduling for our Engineers.

**General Duties**:

- Chase suppliers for Contract related paperwork e.g., RAMS & Report sheets.
- Collating timesheets/timesheet management.
- General admin support as required to team.
- Planning and scheduling of Engineers (PPM and Reactive works).
- Provide support in the preparation of quotes, ensuring quote schedules are up to date.
- General admin duties for filing, post, queries etc.
- Arrange Holiday and Sickness Cover/Records.
- Diary Management.
- WIP report assistance.
- Assist with any reasonable requests from Site Manager or Client.

**Qualifications and Required experience**:

- Experience in a Helpdesk Admin role within a Facilities Management business but not essential as full training will be provided.
- Desirable but not essential experience in CAFM System(Concept)
- Microsoft Office package 365 (Word, Excel, Outlook etc.)
- Comfortable invoicing and raising & issuing of Purchase Orders.
- Strong Character and determination to learn.

**What we offer**:

- Good salary.
- 26 days annual leave (plus BH).
- 3% employer pension contributions.
- Full training provided.

**Job Types**: Full-time, Permanent

Pay: £23,500.00-£25,000.00 per year

**Benefits**:

- Bereavement leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends
- Overtime

Ability to commute/relocate:

- Havant: reliably commute or plan to relocate before starting work (required)

**Experience**:

- FM coordination: 2 years (preferred)

Work Location: In person

Reference ID: HelpLang170424

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