Medical Secretary

**Medical Secretary**

Farnham Dene Medical Practice is a two site, GMS training practice, located in the beautiful Georgian market town of Farnham, with a patient list of approximately 14,000.

We are looking to recruit a part-time Medical Secretary to join our busy, friendly and supportive Practice.

You will need to be articulate, work well within a busy team and use your initiative. You will also need to be efficient, flexible and professional, with good attention to detail.

We are looking for someone who can work Tuesday to Thursday at both of our Practice sites. However you will be required to occasionally work Mondays and Fridays for sickness and annual leave cover.

**Main purpose of post**:
To provide secretarial and administrative support to the practice management team, doctors and other clinicians within the practice.

**Responsibilities**:

- Working as part of a team to provide an efficient audio typing service for GP's and clinicians as required. This includes the typing of letters, reports, and patient referrals in an accurate and quality manner.
- To open and distribute post.
- Setting up and booking e-Referrals.
- To action admin related tasks received into the secretarial team.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- Filing records.

**About us**

Farnham Dene Medical Practice is composed of six GP partners, five part-time salaried GP's, Advanced Paramedic Practitioner, Physician Associate, Clinical Pharmacist, Pharmacy Technician, a comprehensive nursing team and administrative support team providing primary care services to a registered population of approximately 13,500 patients across Farnham and surrounding villages, and Aldershot.

**Qualifications**:
Essential - Educated to GCSE level or equivalent, functional Mathematics and English

Desirable - GCSE Mathematics and English (C or above)

**Experience**:
Essential - Experience of administrative duties

Desirable - Experience of working with the general public, experience of working in a healthcare setting

**Skills/Competencies**:
Essential:

- Excellent communication skills (written and oral)
- IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective planning and organisational skills
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving, initiative and analytical skills
- Accuracy and attention to detail
- Ability to follow policy and procedure
- Facilitate effective communication between patients and colleagues
- Professional when dealing with patients and colleagues
- Understand patient confidentiality

Desirable:

- Knowledge of EMIS and Docman

**Personal Qualities**

Essential:

- Polite and confident
- Flexible and co-operative
- Motivated
- Forward-thinker
- High levels of integrity and loyalty
- Discreet and professional
- Sensitive and empathetic
- Adaptable to change
- Ability to work under pressure
- Ability to multi-task

**Job Type**: Part-time
Part-time hours: 17 per week

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 17/03/2023
Reference ID: Med Sec Mar 2023