Administrator - Ward

5 months ago

Farnham, United Kingdom Spire Healthcare Full time

**Ward Administrator | Farnham | Permanent | 37.5 hours per week | Monday to Friday 6.45am-2.45pm**

Spire Clare Park are looking for a Ward Administrator to join their established team on a permanent basis. You will be working 37.5 hours a week, Monday to Friday 06:45 - 14:45.

Spire Clare Park is an elective hospital situated in Farnham that has recently been rated as good by the CQC. We offer a range of surgical specialties which includes; Orthopaedics, General Surgery, Cosmetic, Urology, Dermatology and EN.

At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues.

**Role purpose**

To provide a quality professional and efficient service that supports the smooth running of the hospital administration departments.

To ensure an exemplary level of customer service is upheld in the provision of service to patients, consultants and the hospital team.

Accountabilities and Activities
- To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service both to internal and external customers
- To provide administration cover as required across the hospital including but not limited to reception, wards, medical records and business admin in line with the ever changing business need
- To provide admin support as required to clinical, finance and sales team as required
- To provide admin support as required to support the management of Medical Records in accordance with Spire Policy, incorporating efficient filing processes, access to records and adherence to audit requirements
- To have responsibility for ensuring that the administration processes for providing consultants and staff with all relevant clinical correspondence and diagnostic results are delivered effectively and in a timely manner
- To maintain a comprehensive knowledge and understanding of the services provided by the hospital and be able to liaise with consultants, finance, clinical, teams, secretaries and hospital teams as required
- To ensure support is provided as required in administration duties that will ensure the management, delivery and billing of patient pathways pre and post consultation, by providing effective record keeping to ensure all patients are administered without delay and processed correctly.

**Who we're looking for**
- Previous relevant experience in an administrative support role
- Experience of working independently and on own initiative
- Working to deadlines
- Team working
- Customer facing role
- Computer skills

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

We commit to our employees’ well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

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