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Rates Payment Administrator
3 weeks ago
**Role Purpose**
**Key Responsibilities**
- Process scanned post daily, sort and action as required
- Use rating technology and software to check and verify rate bills
- Investigate bill queries, liaise with councils and other stakeholders to resolve queries
- Assist Business Rates Officers with updating client payment portfolios / rate mitigation schedules to ensure that the data is correct, accurate and payments are made on time
- Chase and reconcile refunds
- Data Input into Riverlake system
- Generate and update reports
- Assist the wider team with administrative tasks as required
**Person Specification/Requirements**
- Business Rates Payment experience (desirable)
- Accurate and exceptional attention to detail
- Microsoft Office user
- Good administrator
- Flexible, responsible and dependable
- Effective communication and interpersonal skills (written and oral)
- Maintains a positive attitude towards routine tasks
**Job Types**: Full-time, Permanent
**Salary**: £28,000.00-£29,000.00 per year
**Benefits**:
- Company pension
- Work from home
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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