Night Concierge
1 week ago
IconInc is a luxury student accommodation provider situated in Liverpool, Leeds and Lincoln. We have a fantastic opportunity for a Night Concierge to join the team at our Iconinc **Liverpool Site - The Ascent**. This position is well suited to an individual that has hotel and security experience and is looking to advance their career in customer service.
**The Role**
The Night Concierge team are responsible for the running of the site throughout the night; this can be anything from dealing with tenant enquiries, stock management, administration tasks and the security of the building.
**Key Responsibilities**:
- Dealing with tenant queries throughout their tenancy.
- Monitor the security of the building throughout, including CCTV.
- Stock management, ensuring it is replenished and rotated.
- Managing the pantry facilities
- Set up and management of breakfast including the presentation and tidiness.
- Managing maintenance issues.
- Administrative tasks.
- Ensuring the buildings cleanliness is maintained.
**Requirements**:
- Excellent customer service and time management skills.
- Ability to work on own initiative and comfortable with lone working.
- Strong IT Skills.
- Basic financial knowledge.
- Customer focused.
- Excellent attention to detail.
- Previous experience in a similar role such as guest relations or hotel experience is essential
**Benefits**:
- On-site parking
- Company events & social hours
**Other Requirements**:
This is a Full Time Role working an average of 42 hours per week on a 12 hour shift pattern of 3 shifts on, 3 shifts off, however there will be the opportunity to work extra to cover holidays and sickness.
**Salary**: £21,840.00 per year
**Benefits**:
- Company events
- Cycle to work scheme
- Employee discount
- Store discounts
Schedule:
- 12 hour shift
- Night shift
**Experience**:
- Customer Service: 1 year (preferred)
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