Night Concierge

4 months ago

Liverpool, United Kingdom Livingcity Asset Management Full time

Position Overview

Working Thursday to Sunday 7pm-7am
- To be responsible for the delivery of high quality internal and external communal estate areas (including building entrances/receptions, lifts, lift lobbies, corridors, carparks, internal and external circulation space, public areas and bin stores) to ensure these are presented at all times in a manner that is second to none._

Essential Job Functions
- At the commencement of your shift, check the site log book for any relevant information and note any points of action for the forthcoming shift.
- Assist residents where possible to ensure they provide a service which is second to none.
- Ensure all visitors are correctly received into the development and sign in and out.
- Handle small parcels where residents are unavailable to collect them, using the company parcel system.
- Patrol site throughout the night and bring to the attention of areas of concern to the Building Manager or Property Manager (following morning via the site handover book).
- Complete building checks on site during the shift, ensuring the buildings are trouble free and doors, gates and lights are working correctly.
- Monitor use of external areas and deter misuse. Staff must not put himself/herself at personal risk.
- Reporting of maintenance / security / resident issues to you the Building Manager or Property Manager in the shift commencement process each morning.
- On inspections of the development, remove any litter from the estate or within the buildings which can be easily collected by hand.
- To give guidance and assistance to client/residents in a willing and friendly manner if requested.
- Monitor usage of the car park (if applicable) and appropriately deal with unauthorised vehicles and assist residents wherever possible.
- To ensure that the removal of all waste is conducted in an efficient and effective manner. To ensure the communal bins are available for collection on the appropriate day(s)/nights(s) and immediately returned to the bin store(s) following collection.
- Ensure that all visiting contractors if attending out of hours are registered and that they understand that they must take all practical precautions to ensure that their activities do not compromise the residents enjoyment of the building (noise outside of normal working hours) and that the visiting contractors comply with Health and Safety requirements and any other procedures that the client may wish to implement.

**Requirements**:

- At all times whilst on site to conduct yourself in a professional and courteous manner.
- Ensure high standards of customer service
- To develop and demonstrate a working understanding of the building(s) you are responsible for, including fire alarms, utilities and CCTV systems (if applicable).
- At all times whilst on site to ensure personal appearance is professional and to wear the Livingcity uniform provided.
- Not to enter any apartments within the development without the express permission of your superiors.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

**Benefits**:

- Health & wellbeing programme
- On-site parking

Schedule:

- Night shift

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Security: 2 years (required)

Work Location: In person

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