Foh Staff

6 months ago

Cardiff, United Kingdom Picton & Co Full time

Job Overview:
We are seeking a dedicated and customer-oriented individual to join our team as a Front of House Team Member. As a member of our team, you will play a crucial role in providing exceptional guest service and ensuring a positive dining experience for our customers. If you have a passion for the culinary industry and enjoy working in a fast-paced environment, we would love to hear from you.

**Duties**:

- Greet and welcome guests as they arrive at the restaurant
- Assist guests with seating arrangements and provide menus
- Take food and beverage orders accurately and promptly
- Deliver food and beverages to tables in a timely manner
- Ensure tables are clean and properly set before seating guests
- Provide recommendations on menu items and answer any questions about the menu
- Process payments and handle cash transactions
- Collaborate with kitchen staff to ensure timely delivery of orders
- Maintain cleanliness and organization in the front of house area

**Requirements**:

- Previous experience in a restaurant or hospitality setting is preferred
- Strong time management skills to prioritize tasks effectively
- Basic math skills for handling payments and making change accurately
- Knowledge of food safety regulations and practices
- Ability to work well in a team environment and communicate effectively with colleagues and guests
- Flexibility to work evenings, weekends, and holidays as required

**Skills**:

- Culinary knowledge to assist guests with menu choices
- Excellent guest services skills to provide exceptional customer service
- Ability to work efficiently in a fast-paced restaurant environment
- Strong attention to detail to ensure accuracy in order taking and payment processing
- Familiarity with kitchen operations to coordinate with kitchen staff

**Job Types**: Full-time, Part-time

**Salary**: £8.04-£13.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
- Weekends only

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person

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