Apprentice Sales Office Administrator

3 months ago


Leeds, United Kingdom Arctic Hayes Ltd Full time

**What will the apprentice be doing?**

Join our dynamic Sales & Customer Service team as a Sales Office Administrator and play a crucial role in driving the efficiency and success of our business. You’ll have daily interactions with customers, key accounts, and internal departments.

The Sales Administration and Customer Service team is responsible for the timely processing of customer orders, queries and requests from our customers or other Arctic Hayes colleagues the need for a keen eye for detail is crucial in this position.

**Responsibilities**:

- Processing of customer orders and enquiries to meet company targets.
- Contributing to Sales Administration / Customer Service team objectives.
- Monitor the sales open order book, ensuring customer orders are delivered on time.
- Working with Key Accounts, following and improving the required procedures.
- Answering incoming phone calls, being proactive when there are live marketing campaigns or up-sell opportunities.
- Maintaining and updating customer contact information on ERP and CRM systems.
- Invoicing of daily order dispatches.
- To perform other duties and tasks as requested

Key Skills:

- Confident manner with the ability to communicate at all levels and across all media types.

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: From £16,500.00 per year

**Benefits**:

- Canteen
- Company events
- Company pension
- Free parking
- Life insurance

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Work Location: In person



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