Customer Care Coordinator

4 weeks ago


Manchester, United Kingdom Fawkes & Reece Full time

**Location**: Manchester
**Salary**: £30K per Year
**Contract**: Permanent
**Type**: Full Time

**Reference**: VAC-336983_1684855606
**Posted**: May 23, 2023

**Role**: Customer Care Coordinator
**Location**: Manchester
**Salary**: £25k - £30k + Package

**The Company**

I'm currently working with a leading Tier 1 Main Contractor who have a proven track record of delivering high quality developments.

They are offering exciting career prospects as well as attractive salary/benefits packages and after securing several new projects they are now looking for a Customer Care Manager to join their growing team, working on prestigious high rise and student accommodation projects.

**The Role**

To coordinate defect works for the aftercare department, investigating and rectifying any defects for clients in their new homes for the 2-year warranty period.

**Duties & Responsibilities**:

- Update inhouse snagging system.
- Create and maintain defect log sheet.
- Appoint works and maintain handyman & contractors diaries.
- Draft and send letters to customers**.**:

- Deal with ad hoc customer issues.
- Validate and process timesheets.
- Order supplies.
- Working alongside the other Customer care Co Ordinator to ensure a smooth running of the department.

**Required Experience**:

- Customer handling skills.
- Competent with Microsoft Excel, Word and Outlook.
- Professional letter writing skills.
- Excellent command of English language.
- Confident and proactive communicator.
- Highly organised with an ability to prioritise multiple tasks.
- Attention to detail.
- Team player.
- Experience of working in construction or social housing.

**Desirable**:

- Experience of dealing with tenants.
- Customer care qualification NVQ or similar.

**What's on offer?**
- Excellent remuneration & Benefits package.
- Employer pension contribution.
- 28 days holiday.
- Good company benefits.

**How to apply?



  • Manchester, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 250 listed company and a leading UK house builder serving local communities...

  • Care Coordinator

    3 weeks ago


    Manchester, United Kingdom iRecruit Care Full time

    of**Title: Care Coordinator** - Full-Time - Manchester M31 **Description**: Join our team as a **Care Co-Ordinator** at a reputable care facility in **Manchester M31 **as a passionate Care Coordinator. In this role, you will work collaboratively with a dedicated team to provide exceptional personal care to residents, promoting their independence and...

  • Care Coordinator

    4 days ago


    Manchester, United Kingdom iRecruit Care Full time

    **Title: Care Coordinator** - Full-Time - Manchester M31 **Description**: Join our team as a **Care Co-Ordinator** at a reputable care facility in Manchester M31 as a passionate Care Coordinator. In this role, you will work collaboratively with a dedicated team to provide exceptional personal care to residents, promoting their independence and upholding...

  • Care Coordinator

    4 days ago


    Manchester, United Kingdom iRecruit Care Full time

    of**Title: Care Coordinator** - Full-Time - Manchester M31 **Description**: Join our team as a **Care Co-Ordinator** at a reputable care facility in **Manchester M31 **as a passionate Care Coordinator. In this role, you will work collaboratively with a dedicated team to provide exceptional personal care to residents, promoting their independence and...


  • Manchester, United Kingdom ARIELLE'S CARE Full time

    **SENIOR CARE COORDINATOR** **Full job description** **Arielle’s Care Ltd provides Domiciliary care services.** **Our motto is to deliver person centres care and offer our patients the Right to make informed and appropriate choices in selecting care that is safe in satisfying their needs.** **As a Senior Care Coordinator, you will play a vital role in...

  • Care Coordinator

    2 days ago


    Manchester, United Kingdom Quality Care Services Full time

    **Reference**: REF1611G **Location**: Manchester **Salary**: £22,800 **The Human Support Group Limited**: **Manchester**: **Company Description**:** Care Coordinator** Oaklands Extra Care Scheme M14 JJW Salary £22,800 Monday to Friday 9am - 5pm with additional on call duties on a rota basis **What we offer** We’re creating brighter days. Fresh...


  • Manchester, United Kingdom Johnson Controls Full time

    **What you will do** Based within our Customer Support Centre in Manchester, our Customer Care Coordinator is an important point of contact for all of our ADT Security customers. Our Customer Care Coordinator supports the Retention Team manager and Retention Team delivering excellent customer service and minimize customer attrition. Working within a team...

  • Care Coordinator

    13 hours ago


    Manchester, United Kingdom Comprehensive Care LTD Full time

    **Role**: Care Coordinator **Based**: Failsworth Manchester **Duration**: Permanent **Permanent Salary**: £14 per hour **Start Date**:ASAP **Hours**: 37.5 hrs per week Monday to Friday - Be reliable and punctual - Have an excellent work ethics - Be passionate about caring for people **Your responsibilities will include**: - Providing the highest...


  • Manchester, United Kingdom Great Places Housing Group Full time

    Job Advert **Customer Care Coordinator** You will be managing and improving the customer service experience for Great Places customers moving into new homes, so that they receive the very best care and support during their home buying and home ownership experience. **What you'll be doing** - Be the customer care champion within the Development team and...


  • Manchester, United Kingdom Amplifon Group Full time

    **Customer Care Coordinator** **Macclesfield** **Hours: 20 hours | Monday to Friday (9am - 2pm).** **Salary: £10,920 p.a. + Variable Commission Scheme** **A Career to Be Proud Of....**At Amplifon, we are dedicated and proud to provide the most advanced hearing aid technology that allows us to deliver an exceptional experience to every one of our...


  • Greater Manchester, United Kingdom Connect Care Consultancy Ltd Full time

    Are you feeling undervalued, unappreciated and looking for a change in work environment? - Do you fancy being a team member in a specialist home care and supported living service - Are you an experienced Care Coordinator? - Are you passionate about helping people? - Do you hold your NVQ Level 3 or above In Health & Social Care? - Do you hold a full UK...

  • Care Coordinator

    2 weeks ago


    Manchester, United Kingdom gtd healthcare Full time

    Care Coordinator, Central Manchester Manchester City Centre and Ancoats Primary Care Network are recruiting for a new GP Care Coordinator position based at one of the PCN's practices in Manchester City Centre.City Health Centre, part of gtd healthcare, one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West...

  • Care Coordinator

    2 weeks ago


    Manchester, United Kingdom gtd healthcare Full time

    Care Coordinator, Central Manchester Manchester City Centre and Ancoats Primary Care Network are recruiting for a new GP Care Coordinator position based at one of the PCN's practices in Manchester City Centre. City Health Centre, part of gtd healthcare, one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North...

  • Care Coordinator

    2 weeks ago


    Manchester, United Kingdom gtd healthcare Full time

    Care Coordinator, Central Manchester Manchester City Centre and Ancoats Primary Care Network are recruiting for a new GP Care Coordinator position based at one of the PCN's practices in Manchester City Centre. City Health Centre, part of gtd healthcare, one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North...

  • Care Coordinator

    2 weeks ago


    Manchester, United Kingdom gtd healthcare Full time

    Care Coordinator, Central Manchester Manchester City Centre and Ancoats Primary Care Network are recruiting for a new GP Care Coordinator position based at one of the PCN's practices in Manchester City Centre.City Health Centre, part of gtd healthcare, one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West...

  • Care Coordinator

    2 weeks ago


    Manchester, United Kingdom gtd healthcare Full time

    Care Coordinator, Central Manchester Manchester City Centre and Ancoats Primary Care Network are recruiting for a new GP Care Coordinator position based at one of the PCN's practices in Manchester City Centre.City Health Centre, part of gtd healthcare, one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West...

  • Care Coordinator

    2 weeks ago


    Manchester, United Kingdom gtd healthcare Full time

    Care Coordinator, Central Manchester Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Manchester City Centre and Ancoats Primary Care Network are recruiting for a new GP Care Coordinator position based at one of the PCN's practices in Manchester City Centre.City Health Centre, part of gtd...

  • Care Coordinator

    2 weeks ago


    Manchester, United Kingdom gtd healthcare Full time

    Care Coordinator, Central Manchester Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Manchester City Centre and Ancoats Primary Care Network are recruiting for a new GP Care Coordinator position based at one of the PCN's practices in Manchester City Centre.City Health Centre, part of gtd...

  • Care Coordinator

    2 weeks ago


    Manchester,, Greater Manchester, United Kingdom gtd healthcare Full time

    Care Coordinator, Central Manchester Manchester City Centre and Ancoats Primary Care Network are recruiting for a new GP Care Coordinator position based at one of the PCN's practices in Manchester City Centre.City Health Centre, part of gtd healthcare, one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West...

  • Care Coordinator

    2 weeks ago


    Manchester, United Kingdom gtd healthcare Full time

    Care Coordinator, Central Manchester Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Manchester City Centre and Ancoats Primary Care Network are recruiting for a new GP Care Coordinator position based at one of the PCN's practices in Manchester City Centre.City Health Centre, part of gtd...