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Care Coordinator

4 months ago

Manchester, United Kingdom gtd healthcare Full time

Care Coordinator, Central Manchester

Manchester City Centre and Ancoats Primary Care Network are recruiting for a new GP Care Coordinator position based at one of the PCN's practices in Manchester City Centre.

City Health Centre, part of gtd healthcare, one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West England, are a large general practice based in the heart of City Centre Manchester.

The practice has a list size of approximately 15000 patients and also operates the Manchester Urgent Primary Care Hub which cares for all patients in Manchester as an urgent treatment centre.

The GP Care Coordinator will form part of the practice's Multi-Disciplinary Team responsible for managing the care of patients. This will involve coordinating the work of healthcare professionals and non-clinical staff involved in the care of patients.

The successful candidate will be friendly, confident, resilient, flexible, have well developed team work, communication, organisational and customer service skills. Experience of working in a GP Practice and using Emis Web & docman would be desirable but not essential.

As a Care Coordinator, your duties and responsibilities will include:

  • Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, mental health workers and other primary care roles.
  • Help people transition seamlessly between secondary and community care services, conducting follow up appointments and supporting people to navigate through the wider health and care system.
  • Work alongside the PCN clinicians to identify patients that require additional one-to-one support particularly with mental health issues and provide this support.
  • Regularly liaise with the range of multidisciplinary professionals and colleagues involved in the persons care, facilitating a coordinated approach, and ensuring everyone is kept up to date so that any issues or concerns can be appropriately addressed and supported.
  • Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.
  • Support the coordination and delivery of MDTs within the PCN.
  • Collation of agendas, production of minutes / action logs for PCN / MDT meetings and ensure all actions are completed including follow up if necessary.
  • Specific project work liaising with practice leads on implementation of shared process, and collaboration opportunities to support improved patient care.

If you are interested, please apply today. Further details along with a detailed job description is available on our website.