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Head of Ecommerce

7 months ago

Chichester, United Kingdom Secret Linen Store Full time

**Join Our Team as Head of e-Commerce**

Secret Linen Store is a British, family-owned, female-founded online retailer specialising in bedroom têxtiles. We have a passion for fabulous fabrics for bedrooms, offering a wide and colourful range of bedding, curtains, nightwear, and towels. We're not your average homewares brand, founded in 2013 by 2 sisters, Molly and Harriet, Secret Linen Store is more than just a brand—it's a lifestyle. Nestled on the sunny shores of Bognor Regis with offices in Chichester, we're all about spreading joy through responsibly sourced fabrics and a whole lot of love.

Oh and being a responsible business is fundamental to who we are, we are a certified B-corp, excellence isn't just a goal—it's our way of life.

**The Role**:
As our Head of e-commerce, leading the charge in transforming our digital domain into a customer paradise. From optimising user experiences to diving into data-driven strategies, your role is the key to unlocking our online potential. Sitting alongside our Marketing Manager and currently with one report (our wonderful Senior e-commerce executive you will have the chance to build your dream team as we grow.

**What You'll Do**:
**Website Wizardry**: Wave your magic wand and ensure our website is not only functional but fabulously user-friendly.

**Optimisation Overdrive**: Constantly fine-tune and polish our online presence to boost conversions and keep our customers coming back for more.

**Tech Savvy**: Own our tech stack like a boss, ensuring everything runs smoothly and securely.

**SEO Sorcery**: Work your magic with our SEO strategy to climb the ranks and rule the search engines.

**Paid Media Maestro**: Manage our paid media efforts like a pro, turning clicks into customers with ease.

**Team Captain**: Lead, inspire, and nurture our e-commerce team to greatness.

**What You'll Bring**:
**Experience**: 5+ years in e-commerce leadership, preferably in a similar industry.

**Tech Know-How**: A knack for all things digital, from e-commerce platforms to web analytics.

**Analytical Acumen**: You love diving into data but keep your decision-making agile and on-point.

**Leadership Skills**: Lead with heart and inspire your team to reach new heights.

**Communication Superpowers**: Stellar interpersonal skills and a knack for collaboration.

**Culture Crusader**: You thrive in a dynamic, culture-driven environment where passion for the brand and truly living our values is infectious.

**Perks & Benefits**:

- Competitive salary starting at £65k+
- Private Medical Insurance + Health Cash Plan with access to a Perks Platform
- 23 days holiday plus your birthday off (increasing with length of service)
- Generous Company Sick Pay
- Profit Share

**Salary**: £16,729.07-£43,722.94 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Profit sharing
- Sick pay
- Work from home

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Chichester