Facilities Co-ordinator

3 weeks ago

Solihull, United Kingdom National Trust Full time

If you enjoy being part of a team which cares for and maintains glorious mansions and halls, keeping them an attractive tourist location, this role would be perfect for you.

**Due to the location of our properties, there is limited public transport access and therefore we would encourage you to consider how you would commute here and between the two properties during the day, prior to applying.**

What it's like to work here:Baddesley Clinton is a moated manor house within a rambling Warwickshire estate and Packwood House is a much-restored Tudor house, park and garden with notable topiary. The properties offer an imaginative visitor experience, with trails, activities and outdoor games throughout the year. The two properties serve a variety of dishes in their café & restaurant, with many ingredients grown in the properties vegetable gardens. Baddesley Clinton & Packwood House are part of a trio of properties alongside Coughton Court, so collaborative working between staff and volunteers is encouraged.

Click here for more information about this location

What you'll be doing:As the Facilities Co-ordinator, you’ll be responsible for supporting the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property. You’ll support the team to meet its objectives by ensuring high standards are delivered and maintained at all times. You’ll be assisting with the provision of planned, preventative and reactive maintenance and repairs, liaising with our maintenance volunteer team, cleaning (including toilets) and caretaking duties, presentation of public areas and visitor facilities including car parks and grounds, preparation of meeting rooms and the co-ordination of back of house services such as deliveries and collections.

**Please also read the full role profile attached to this advert.**

Who we're looking forOur team believe that people deserve more than just ‘good service’ but an amazing experience that they’ll never forget, and we’re looking for like-minded people to join us.

We'd love to hear from you if you have;
- Experience in a facilities role in a customer service environment
- Flexible, customer focussed approach with understanding of good customer service standards
- Good organisational skills and attention to detail
- Good interpersonal and communication skills
- Ability to use tools, equipment as required for the role
- Willingness to work alongside volunteers and is able to support volunteers to perform at their best
- Ability to multi-task and work in collaboration with other departments
- Ability to work well in a team
- Good IT skills (Microsoft Office)

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

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