Housing Reviews and Monitoring Officer

3 days ago


SouthendonSea, United Kingdom Hays Specialist Recruitment Limited Full time

Housing Reviews, Fixed Term, Full Time
Your new role
Southend Council are looking to appoint a full time, Housing Reviews & Monitoring Officer in a fixed term capacity for 12 months.
Within this position, hybrid working opportunities are available, however a flexible approach is needed as you will be required to be on site and to travel around the city.
They will support the Senior Officer in carrying out detailed, objective and factual reviews and investigations on all appeals on homeless and housing decisions in line with legislation under Housing Act 1996, part 6 and 7 as amended and extended by the HomelessnessAct 2002 and the Homelessness Reduction Act 2017. As well as this, they will work with Senior Officers across housing to develop a strong escalation and response pathway/ process for all queries, enquiries, complaints, appeals and reviews.
Working with all officers in order to support all reviews and investigations being conducted within the specified legal timeframe and where necessary agree an extension to the deadline.
What you'll need to succeed
To be successful in this position it is essential that you have previous experience with knowledge of parts 6 & 7 of the Housing Act 1996, as amended by the Homelessness Act 2002 and the Homelessness Reduction Act 2017.
Knowledge of caselaw, acts, statutory amendments and guidance relating to homelessness and private sector accommodation would be beneficial as well as knowledge of current issues in Local Government and Housing.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


  • Housing Officer

    7 months ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    We are looking for someone to join our Tenancy team as Housing Officer on a permanent basis. The role of a Housing Officer can be highly rewarding when you’re able to find a satisfactory solution to our customers problems. Although demanding on a number of levels, it’s also a varied role that will keep you stimulated. Furthermore, as you’ll be working...

  • Housing Officer

    7 months ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Vacancy Salary - **£31,941.46** - Vacancy Location - **Southend-on-Sea, Essex (Hybrid Working)** - This is a _permanent_, _full time_ vacancy_ that will close _in 15 days_ at 17:00 BST_. _ **The Vacancy** We are looking for someone to join our Tenancy team as Housing Officer on a permanent basis. The role of a Housing Officer can be highly rewarding when...

  • Housing Officer

    5 days ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    This is a great time to become a Housing Officer within Estuary's Tenancy Team, you will be working alongside highly experienced Officers managing your own patch of approx. 800 properties, you will be responsible for all Tenancy related matters including Anti-Social Behaviour case management and Safeguarding vulnerable Tenants. **Your responsibilities will...


  • Southend-on-Sea, United Kingdom AJ Chambers Full time

    **Housing Income Officer** AJ Chambers is delighted to be working with a leading charity locally that, due to growth, is looking for a Housing Income Officer to assist the Housing Income Controller in the management of company property rental income and tenant service charges. This post is based within the Housing Income team that sits within the wider...

  • Housing Officer

    2 days ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    35 hours per week annum plus car allowance We have a fantastic opportunity for a Housing Officer to work within our busy Care and Support department. Our Housing Officer will play an essential role in working alongside service managers who are delivering a personal, high-quality service to our residents within our supported living accommodation. This is...

  • Housing Officer

    6 months ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Vacancy Salary - **£30,420.44** - Vacancy Location - **Southend-on-Sea, Essex (Hybrid Working)** - This is a _permanent_, _full time_ vacancy_ that will close _in 13 days_ at 12:00 BST_. _ **The Vacancy** If you have the energy and commitment required for this role as well as being a team player, we would love to hear from you. **Rewards & Benefits** We...


  • Southend-on-Sea, United Kingdom Focus Resourcing Full time

    Job Title: Temporary Housing Revenue OfficerLocation: Within a 6 mile radius from the officeEstimated Salary: £33,366 per annumFocusing on maximising customer income, we are seeking a skilled Temporary Housing Revenue Officer to join our established client on a temporary basis for 3 months.You will be responsible for monitoring all current accounts in...

  • Customer Voice Officer

    7 months ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    **Join Our Team as a Customer Voice Officer!** Are you dedicated to providing exceptional customer service, amplifying residents' voices and fostering engagement? Do you thrive on effective communication and collaboration with various stakeholders? If yes, we want you to be a part of our team! **Role Overview**: As a Customer Voice Officer, you'll work...

  • Customer Voice Officer

    7 months ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Vacancy Salary - **£31,625** - Vacancy Location - **Southend-on-Sea (Flexible Hybrid Working)** - This is a _permanent_, _full time_ vacancy_ that will close _in 14 days_ at 12:00 BST_. _ **The Vacancy** **Join Our Team as a Customer Voice Officer!** Are you dedicated to providing exceptional customer service, amplifying residents' voices and fostering...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Focus Resourcing Full time

    We are currently seeking a dedicated and experienced Housing Management Specialist to join our team at Focus Resourcing on a temporary basis.This role involves working on a hybrid basis, with regular visits to tenants' homes within a 6-mile radius from the office. The successful candidate will be responsible for monitoring accounts in arrears, advising...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Focus Resourcing Group Full time

    Job OverviewWe are seeking a Housing Benefits Officer to join our team on a temporary basis. This role involves working with our established client, responsible for income management.The successful candidate will work 37 hours a week and earn an estimated £33,366 per year. The position is hybrid, with a mix of office and fieldwork within a 6-mile...

  • Income Officer

    6 months ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    **_Estuary Housing Association has an excellent new opportunity for an Income Officer to join our busy Housing & Communities department._** **_ The Role:_** **_You will be working within a busy customer-facing income team. Our Income Officers are responsible for monitoring both current and former tenant arrears for our general needs rented homes managing...


  • Southend-on-Sea, United Kingdom Focus Resourcing Full time

    Income Management Officer required on a temporary basis for 3 months to work for our established client. Yearly salary £33,366 working 37 hours a week. This is a temporary position, working on a hybrid basis, with visits to tenants' homes, within a 6 mile radius from the office. Please note that hybrid working will begin after 2-3 full weeks spent in...


  • Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    If you’re passionate about providing great customer service, then we’d love you to join us as a Complaints and Customer Feedback Officer. The role of the Complaints and Customer Feedback Officer is to provide an efficient and effective customer services role, processing all complaints, feedback and enquiries via multiple channels. The officer will also...


  • Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Vacancy Salary - **£26,508.30** - Vacancy Location - **Southend-on-Sea, Essex (Hybrid Working)** - This is a _permanent_, _full time_ vacancy_ that will close _in 14 days_ at 17:00 BST_. _ **The Vacancy** If you’re passionate about providing great customer service, then we’d love you to join us as a Complaints and Customer Feedback Officer. The role...

  • Office Co-ordinator

    5 days ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Office Coordinator **Job Ref**: OC.MH.09.22 **Salary**: £23,713 per annum 35 hours per week **Location**: Maitland House, Southend-on-Sea We are currently seeking an Office Coordinator to join our busy Customer Services team. The main responsibilities of this role include assisting with facilities, health and safety and procurement related tasks,...


  • Southend-on-Sea, United Kingdom Hays Specialist Recruitment Limited Full time

    Contracts and Policy Monitoring Officer **Your new organisation** Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the Southend 2050 ambition andmake lives better for the people of...


  • Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Vacancy Salary**£23,713** - Vacancy Location**Southend-on-Sea** - This is a _ - permanent_ - , _ - full time_ - vacancy_ - that will close _ - in 14 days_ - at 12:00 BST_ - . _ **The Vacancy** Are you an experienced Reception or Office Administrator with the ability to create a warm, friendly and positive experience for our people and visitors? If so,...

  • Finance Officer

    7 months ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Vacancy Salary - **£30,420.44** - Vacancy Location - **Southend-on-Sea (Flexible Hybrid Working)** - This is a _permanent_, _full time_ vacancy_ that will close _in 14 days_ at 12:00 GMT_. _ **The Vacancy** We have an exciting opportunity for a Finance Officer to join Estuary’s busy Finance department, providing essential support to our busy Payments...


  • Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    A permanent vacancy has arisen for a Data Governance Officer role to introduce a new data framework and structure, working with autonomy across the business and reporting to the Governance & Corporate Assurance Manager. Working collaboratively across our organisation to ensure data protection compliance, investigating data breaches, and executing Subject...