Customer Services Assistant

3 days ago

Yate, United Kingdom Get Staffed Online Recruitment Full time

**Customer Services Assistant**

**Location**: Yate, Bristol

**Salary**:depending on experience

**Job type**: Full-time, permanent (37.5 hours per week, Monday-Friday)

Our client is a Bristol based wholesale company, and they are currently seeking a Full Time, Permanent, Customer Services / Telesales Assistant to join their friendly sales team based in Yate, Bristol.

Don’t have previous sales experience? Don’t worry their friendly sales / customer support team are happy to offer training and support to help you develop in the role.

**Benefits**:

- 20 days holiday + bank Holidays, increasing to 25 days with length of service
- Workplace Pension Scheme
- Life Assurance Scheme - enrolment from day 1 of employment
- Income Protection Scheme - enrolment from day 1 of employment
- Access to Employee Health Assured Program (EAP)
- Staff discount on company goods
- Free onsite car parking and covered bicycle rack
- Free annual eye test
- Great sales incentive rewards including High Street Vouchers
- Free food taster days

Our client is one of the largest independent foodservice companies in the South West. They supply a full range of frozen, chilled and ambient foods together with an extensive range of non-food catering products.

**The role**:
Responsibilities will include but are not limited to:

- Handling of outbound and inbound customer calls
- Order capture, ensuring products are keyed accurately
- Liaising with colleagues across the business to resolve issues and answer customer queries
- Providing customers with up-to-date product information
- Building customer relationships
- Working alongside the field sales team to co-manage customer accounts and communicate customer information
- Gaining an awareness of competitor activity
- Promoting new products through positive customer relations and product knowledge
- Delivering on sales targets through effective up selling, cross selling and maintaining of existing product range purchased
- Effective use of questioning to identify opportunities and match suitable products to customers
- Working within company GP margin guidelines

**The person**:
A Customer Services Assistant will be expected to have the following skills and attributes:

- Proven experience of working in a sales or customer service role is desirable, however they are happy to hear from applicants that are looking for their first sales role
- Computer literate and able to learn new systems quickly
- Good level of numeracy and English literacy skills
- Excellent verbal and written communication skills
- Friendly, helpful, disposition with excellent customer service skills
- Target driven
- Great attention to detail
- Highly organised with the ability to work under pressure and to deadlines remaining calm in challenging situations
- Comfortable making and answering telephone calls with a professional and friendly telephone manner
- Ability to work in a team as well as individually
- Self-motivated with good time management skills
- A positive attitude, a willingness to learn and a desire to show initiative

All applicants must provide proof of eligibility to work in the UK.

Our client is an equal opportunity employer, dedicated to a policy of non discrimination.

Only successful applicants will receive a response.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: ENH-5269-1

  • Customer Service Representative

    2 weeks ago

    Yate, United Kingdom Western Global Full time

    We are looking for a highly motivated and enthusiastic individual to join us as a Customer Service Representative. The role is responsible for supporting the Business Development Manager in following up on leads, prospecting for new customers, and settingconfirmed appointments with customers. They will also support order management and account management...

  • Customer Service Advisor

    2 months ago

    Yate, United Kingdom David Hathaway Transport Ltd Full time

    David Hathaway are looking to recruit a Customer Service Advisor to join their team at their site in Yate. The role of the Customer Service Advisor will be provide and promote a professional, customer focused service to ensure that the needs of customers are being satisfied and a world class service is being delivered and promoted across the Company. -...

  • Customer Service Advisor

    3 weeks ago

    Yate, United Kingdom David Hathaway Transport Ltd Full time

    David Hathaway are looking to recruit a Customer Service Advisor to join their team at their site in Yate. The role of the Customer Service Advisor will be provide and promote a professional, customer focused service to ensure that the needs of customers are being satisfied and a world class service is being delivered and promoted across the Company. -...

  • Customer Service Advisor

    1 week ago

    Yate, South Gloucestershire, United Kingdom Kinaxia Logistics Full time

    David Hathaway are looking to recruit a Customer Service Advisor to join their team at their site in Yate. The role of the Customer Service Advisor will be provide and promote a professional, customer focused service to ensure that the needs of customers are being satisfied and a world class service is being delivered and promoted across the Company.Monday -...

  • Customer Service Advisor

    1 month ago

    Yate, United Kingdom Kinaxia Logistics Full time

    David Hathaway are looking to recruit a Customer Service Advisor to join their team at their site in Yate. The role of the Customer Service Advisor will be provide and promote a professional, customer focused service to ensure that the needs of customers are being satisfied and a world class service is being delivered and promoted across the Company.Monday...

  • Customer Service

    1 week ago

    Yate, South Gloucestershire, United Kingdom Kingfisher Labels Ltd Full time

    It's an exciting time at Kingfisher Labels Ltd and due to extensive sales growth we have an opportunity for a new Customer Service representative.Salary: From £24,000.00 per yearBenefits: Onsite parkingSchedule: Monday to FridaySupplemental pay types: Bonus schemeEducation: GCSE or equivalent (preferred)Experience:- customer service: 4 years (preferred)Work...

  • Receptionist/customer Service Assistant

    4 weeks ago

    Yate, United Kingdom Willow Chiropractic Full time

    **LOOKING FOR A NEW AND REWARDING CAREER? THIS IS A SUPERB OPPORTUNITY TO MAKE A DIFFERENCE - NO EXPERIENCE NECESSARY.** **If you are a caring and organised person who is passionate about great customer service, this is the job for you.** **Do you want to enjoy a highly rewarding role and help to change lives for the better?** - **We currently have a...

  • Customer Service Executive

    3 weeks ago

    Yate, United Kingdom Graphic Packaging International - Bristol Full time

    Graphic Packaging International has a rich and dynamic history in Europe. We are a leader in packaging design and innovation, serving hundreds of the worlds most recognised brands. You have probably purchased food, beverages or other consumer products sold in our packaging. Our converting facility in Bristol has been a longstanding and successful supplier of...

  • Customer Service Executive

    3 weeks ago

    Yate, United Kingdom Graphic Packaging International - Bristol Full time

    Graphic Packaging International has a rich and dynamic history in Europe. We are a leader in packaging design and innovation, serving hundreds of the worlds most recognised brands. You have probably purchased food, beverages or other consumer products sold in our packaging. Our converting facility in Bristol has been a longstanding and successful supplier of...

  • Customer Service Advisor

    12 hours ago

    Yate, United Kingdom Get Staffed Online Recruitment Full time

    Customer Services AdvisorLocation: Yate, BristolSalary: £27,249 per annum (starting basic salary is £23,049 per annum plus, earn up to a £350.00 monthly performance related bonus)Job type: Full time, permanent (37.5 hours per week, Monday-Friday. Flexible start times from 8:30 - 9:30am)Our client is a Bristol based wholesale company, and they are...

  • Customer Service Administrator

    1 week ago

    Yate, United Kingdom COAST Recruit Full time

    **Customer Service Administrator** **Permanent** **Yate** **Monday - Friday 9am - 6pm.** **£23000 - £26000 - dependant on industry experience** Our client based in Yate are a leading logistics company operating within the UK haulage and warehouse sector. They are now currently looking for a new member to join their team due to continued expansion -...

  • Customer Services Advisor

    1 week ago

    Yate, South Gloucestershire, United Kingdom Circadian Trust Full time

    We have an exciting opportunity to join our Customer Service Team at Yate Active CentreAs a Customer Services Advisor you will Be responsible for making bookings and payment for activities at the centre. Handle general and sales enquiries from customers.Who we are looking for. Someone who is friendly and dynamic, with strong communication skills who thrives...

  • Customer Service Administrator

    3 weeks ago

    Yate, United Kingdom Reed Business Support Full time

    Working for a lovely friendly manufacturing company in their Yate office, we are looking for a good all round customer service advisor / administrator.Salary is £23k and standard office hours, Monday to Friday. There is also performance bonus after 6months, this bonus can be up to 10% of salary paid monthly. Duties to include: Processing orders and...

  • Customer Service Executive X2

    3 weeks ago

    Yate, United Kingdom ESS Employment Full time

    Yate - £26250 per annum - 37.5hrs per week - August 02 2023 Our client is seeking x2 experienced Customer Services Executive’s to deliver a first-class service Having close interaction with production/operations to ensure the business always provides a high level of customer service. **Description** - Ensure that procedures within the department are...

  • Customer Service Executive X2

    1 week ago

    Yate, South Gloucestershire, United Kingdom ESS Employment Full time

    Yate- £26250 per annum 37.5hrs per week AugustOur client is seeking x2 experienced Customer Services Executive's to deliver a first-class service Having close interaction with production/operations to ensure the business always provides a high level of customer service.Description Ensure that procedures within the department are followed. To ensure and...

  • Casual Customer Services Advisor

    3 weeks ago

    Yate, United Kingdom Circadian Trust Full time

    Casual Workers Wanted! We are looking for passionate Casual Customer Services Advisors to join our bank of Casual Workers at Yate Active Lifestyle Centre! Your duties as a Casual Customer Services Advisor will include: - Making bookings and taking payments for activities at the centre - Providing an effective, friendly and efficient service to our...

  • Customer Service Advisor Sales

    2 months ago

    Yate, United Kingdom Jewson Builders Merchants Full time

    **The Role - Customer Service Advisor - Sales** This role is working with **Jewson** in **Yate** part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow. At STARK Group, we have a...

  • Casual Customer Services Advisor

    1 week ago

    Yate, South Gloucestershire, United Kingdom Circadian Trust Full time

    Casual Workers WantedWe are looking for passionate Casual Customer Services Advisors to join our bank of Casual Workers at Yate Active Lifestyle CentreYour duties as a Casual Customer Services Advisor will include:Making bookings and taking payments for activities at the centre Providing an effective, friendly and efficient service to our customersAs a...

  • Customer Services Consultant Yatesodbury Dmb

    3 weeks ago

    Yate, United Kingdom Post Office Ltd Full time

    **Summary**: **Salary**: starting from £12.62 and raising to £14.53 after 12 months **Grade**: CSC **Hours**: 24 hour per week **Contract Details**: Fixed Term **Location**: Yatesodbury Branch **Reporting to**: Branch Manager **Division**: Retail At Post Office, we aspire to be at the very heart of customers’ choice by becoming the most trusted...

  • Sales and Customer Service Manager

    2 weeks ago

    Yate, United Kingdom Care UK Full time

    Average OTE £50,000+ Uncapped Commission Full time Care Home Based, Ladden View, Yate, Bristol We have an exciting new role for a Customer Relations Manager based at Ladden View care home in Bristol. As an experienced sales, marketing and business development professional who thrives on meeting revenue targets you will relish the opportunity to help...