Customer Services Assistant

6 months ago

Yate, United Kingdom Get Staffed Online Recruitment Full time

**Customer Services Assistant**

**Location**: Yate, Bristol

**Salary**:depending on experience

**Job type**: Full-time, permanent (37.5 hours per week, Monday-Friday)

Our client is a Bristol based wholesale company, and they are currently seeking a Full Time, Permanent, Customer Services / Telesales Assistant to join their friendly sales team based in Yate, Bristol.

Don’t have previous sales experience? Don’t worry their friendly sales / customer support team are happy to offer training and support to help you develop in the role.

**Benefits**:

- 20 days holiday + bank Holidays, increasing to 25 days with length of service
- Workplace Pension Scheme
- Life Assurance Scheme - enrolment from day 1 of employment
- Income Protection Scheme - enrolment from day 1 of employment
- Access to Employee Health Assured Program (EAP)
- Staff discount on company goods
- Free onsite car parking and covered bicycle rack
- Free annual eye test
- Great sales incentive rewards including High Street Vouchers
- Free food taster days

Our client is one of the largest independent foodservice companies in the South West. They supply a full range of frozen, chilled and ambient foods together with an extensive range of non-food catering products.

**The role**:
Responsibilities will include but are not limited to:

- Handling of outbound and inbound customer calls
- Order capture, ensuring products are keyed accurately
- Liaising with colleagues across the business to resolve issues and answer customer queries
- Providing customers with up-to-date product information
- Building customer relationships
- Working alongside the field sales team to co-manage customer accounts and communicate customer information
- Gaining an awareness of competitor activity
- Promoting new products through positive customer relations and product knowledge
- Delivering on sales targets through effective up selling, cross selling and maintaining of existing product range purchased
- Effective use of questioning to identify opportunities and match suitable products to customers
- Working within company GP margin guidelines

**The person**:
A Customer Services Assistant will be expected to have the following skills and attributes:

- Proven experience of working in a sales or customer service role is desirable, however they are happy to hear from applicants that are looking for their first sales role
- Computer literate and able to learn new systems quickly
- Good level of numeracy and English literacy skills
- Excellent verbal and written communication skills
- Friendly, helpful, disposition with excellent customer service skills
- Target driven
- Great attention to detail
- Highly organised with the ability to work under pressure and to deadlines remaining calm in challenging situations
- Comfortable making and answering telephone calls with a professional and friendly telephone manner
- Ability to work in a team as well as individually
- Self-motivated with good time management skills
- A positive attitude, a willingness to learn and a desire to show initiative

All applicants must provide proof of eligibility to work in the UK.

Our client is an equal opportunity employer, dedicated to a policy of non discrimination.

Only successful applicants will receive a response.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: ENH-5269-1

  • Delivery Driver/customer Service

    2 days ago

    Yate, United Kingdom Marcliff services ltd Full time

    Job description **Driver / Customer Service** Marcliff Services Ltd - Unit 2 The Badminton Centre,Station Road,Yate,Bristol BS37 5HT Tel 01454324994 **Job description** **About us**: Marcliff Services Ltd are an independently owned plumbing and heating merchant & bathroom showroom based in Yate Bristol **What we do**: At Marcliff we sell plumbing,...

  • Customer Service Representative

    2 days ago

    Yate, South Gloucestershire, United Kingdom Toolstation Limited Full time

    **About the Role:**We are seeking a highly motivated and customer-focused individual to join our team as a Store Assistant. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing excellent customer service.**Key Responsibilities:**Assist customers with their queries and provide solutions to their...

  • Customer Service Advisor

    7 months ago

    Yate, United Kingdom David Hathaway Transport Ltd Full time

    David Hathaway are looking to recruit a Customer Service Advisor to join their team at their site in Yate. The role of the Customer Service Advisor will be provide and promote a professional, customer focused service to ensure that the needs of customers are being satisfied and a world class service is being delivered and promoted across the Company. -...

  • Customer Service Ambassador

    2 weeks ago

    Yate, South Gloucestershire, United Kingdom McDonald's United Kingdom Full time

    OverviewWe're looking for a Customer Service Ambassador to join our team at McDonald's United Kingdom. As a valued member of our restaurant staff, you'll be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests. With a strong focus on teamwork and collaboration, we foster an inclusive environment that...

  • Customer Service Representative

    9 hours ago

    Yate, United Kingdom Western Global Full time

    We are looking for a highly motivated and enthusiastic individual to join us as a Customer Service Representative. The role is responsible for supporting the Business Development Manager in following up on leads, prospecting for new customers, and settingconfirmed appointments with customers. They will also support order management and account management...

  • Customer Service Specialist

    2 days ago

    Yate, South Gloucestershire, United Kingdom Austin Fraser Full time

    Company Overview">Our company, Austin Fraser, is a leading UK courier service provider offering a wide range of industry sectors. With over 8 branches and 150 staff, we are seeking an experienced Customer Services Administrator with excellent telephone and organisational skills.We pride ourselves on delivering exceptional customer service and flexible...

  • Customer Services Administrator

    3 weeks ago

    Yate, United Kingdom Project Start Recruitment Solutions Full time

    COMPANY OVERVIEW Our client is a well established UK courier service for a wide range of industry sectors, from retails to engineering, industrial to healthcare. Trading since 2009, with over 8 branches and 150 staff, our client is looking for a Customer Services Administrator with good telephone and organisational experience. The Company is known for...

  • Customer Services Administrator

    4 weeks ago

    Yate, United Kingdom CV-Library Full time

    COMPANY OVERVIEW Our client is a well established UK courier service for a wide range of industry sectors, from retails to engineering, industrial to healthcare. Trading since 2009, with over 8 branches and 150 staff, our client is looking for a Customer Services Administrator with good telephone and organisational experience. The Company is known for...

  • Customer Services Administrator

    2 days ago

    Yate, United Kingdom Project Start Recruitment Solutions Full time

    COMPANY OVERVIEW Our client is a well established UK courier service for a wide range of industry sectors, from retails to engineering, industrial to healthcare. Trading since 2009, with over 8 branches and 150 staff, our client is looking for a Customer Services Administrator with good telephone and organisational experience. The Company is known for...

  • Customer Services Administrator

    2 weeks ago

    Yate, United Kingdom Project Start Recruitment Solutions Full time

    COMPANY OVERVIEWOur client is a well established UK courier service for a wide range of industry sectors, from retails to engineering, industrial to healthcare.Trading since 2009, with over 8 branches and 150 staff, our client is looking for a Customer Services Administrator with good telephone and organisational experience.The Company is known for their...

  • Customer Services Administrator

    3 weeks ago

    Yate, United Kingdom Project Start Recruitment Solutions Full time

    COMPANY OVERVIEW Our client is a well established UK courier service for a wide range of industry sectors, from retails to engineering, industrial to healthcare.Trading since 2009, with over 8 branches and 150 staff, our client is looking for a Customer Services Administrator with good telephone and organisational experience.The Company is known for their...

  • Customer Service Representative

    2 weeks ago

    Yate, South Gloucestershire, United Kingdom McDonald's United Kingdom Full time

    Job OverviewWe are seeking a skilled and enthusiastic individual to join our team as a Customer Service Representative at McDonald's United Kingdom. As a key member of our restaurant team, you will be responsible for delivering exceptional customer experiences while maintaining the highest standards of quality, service, and safety.In this role, you will...

  • Customer Service Representative

    2 days ago

    Yate, South Gloucestershire, United Kingdom This is an IT support group Full time

    Role SummaryThe ideal candidate will possess excellent communication skills, be flexible with their availability, and have a strong work ethic. We offer a competitive salary of £8.91 per hour, increasing with length of service.Key Responsibilities:Provide outstanding customer service, ensuring customers receive a positive experience in-store.Work...

  • Courier Services Assistant

    3 hours ago

    Yate, South Gloucestershire, United Kingdom Austin Fraser Full time

    Job Description">We are looking for an experienced Customer Services Administrator to join our team at our Yate branch. The successful candidate will be responsible for providing internal support and assistance to our drivers and sales teams, including making service and sales calls, handling customer queries, liaising with suppliers, taking incoming and...

  • Customer Service Administrator

    7 months ago

    Yate, United Kingdom COAST Recruit Full time

    **Customer Service Administrator** **Permanent** **Yate** **Monday - Friday 9am - 6pm.** **£23000 - £26000 - dependant on industry experience** Our client based in Yate are a leading logistics company operating within the UK haulage and warehouse sector. They are now currently looking for a new member to join their team due to continued expansion -...

  • Customer Service Administrator

    4 weeks ago

    Yate, United Kingdom May & Stephens City Recruitment Full time

    Customer Service Administrator £23,795 Bristol Office Based We have teamed up with an engineering company based in great offices in the Bristol area.Our client is one of the UK's leading engineering companies, which operates nationally.Due to growth, they are keen to on board an experienced Administrator to work within the service team.You will be joining a...

  • Customer Service Administrator

    4 weeks ago

    Yate, United Kingdom CV-Library Full time

    Customer Service Administrator £23,795 Bristol Office Based We have teamed up with an engineering company based in great offices in the Bristol area. Our client is one of the UK's leading engineering companies, which operates nationally. Due to growth, they are keen to on board an experienced Administrator to work within the service team. You...

  • Customer Service Administrator

    4 weeks ago

    Yate, United Kingdom May & Stephens Full time

    Customer Service Administrator £23,795 Bristol Office Based We have teamed up with an engineering company based in great offices in the Bristol area. Our client is one of the UK's leading engineering companies, which operates nationally. Due to growth, they are keen to on board an experienced Administrator to work within the service team. You will...

  • Customer Service Representative

    2 weeks ago

    Yate, South Gloucestershire, United Kingdom McDonald's United Kingdom Full time

    Job OverviewWe are seeking a dedicated and enthusiastic Crew Member to join our team at McDonald's in Yate, United Kingdom. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service and ensuring that every guest has a positive experience.In this role, you will have the opportunity to work in a fast-paced...

  • Customer Service Coordinator

    2 days ago

    Yate, South Gloucestershire, United Kingdom May & Stephens Full time

    About the Role:The Customer Service Administrator will be responsible for booking engineers for planned maintenance and weekly visits to sites, managing their schedules, and liaising regularly with clients to keep them up-to-date on any issues or works.In this role, you will be supported by the wider team with additional ad-hoc duties and receive full...