Head of Monitoring and Screening Operations

5 months ago

Edinburgh, United Kingdom Modulr Full time

Are you curious, excited by experimentation and always looking for a better way of doing things?
- Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space?
- Do you want to work in a high-growth environment with a fast-paced and collaborative culture where you will work with some fantastic clients and partners?

If so, we would love to hear from you

We are looking to hire ambitious, and value-adding talent to join Modulr, the fastest growing payments business in the UK and Europe, to drive our Financial Crime Monitoring, Screening and Fraud Prevention activities; a vital set of activities within the organisation.

**About us**

At Modulr, our vision is a world where all businesses are powered by embedded payments.

Modulr enables thousands of businesses, from SMEs to Enterprise, across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment methods, accounts, and card products.

We have created an industry-leading platform with comprehensive online tools and API access, to meet the demands of daily business payments. We are connected to an expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS. Our payments expertise and extensive product capability also enables us to build tailored solutions to solve complex payment problems for hundreds of clients in a range of industries, including Travel, Merchant Payments, Lending, Wage Advance, and Investment & Wealth.

We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs, and hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in 11 currencies. We are principal issuing members of Visa and Mastercard across UK and Europe.

Our regulatory permissions and governance structure underpin our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.

Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by the venture arms of payments giants PayPal and FIS, as well as growth investors Blenheim Chalcot, General Atlantic, Frog Capital and Highland Europe.

Modulr now has over 400 employees spread globally across offices in London, Edinburgh, Amsterdam and Mumbai.

**Modulr values**
- Building the extraordinary and going that extra mile.
- Owning the opportunity, be passionate and proud of the time you invest.
- Move at pace, reach your goals faster with us supporting you each step of the way.
- Achieve it together, working as a team and being a Modulite.

**The role**

**Key responsibilities**:
The Head of Monitoring and Screening Operations, which reports into the COO, is an exciting role within Modulr which takes responsibility for running and evolving the overall Line 1 Financial Crime operations, covering all monitoring, screening, and fraud prevention activities. The role is aiming to continually deliver on and improve our detection and prevention of financial crime.

This pivotal role is critical to both protecting the business and the broader ecosystem by ensuring that we have robust controls in place, but also delivering on our brand promise by ensuring smooth, seamless, and high-quality customer experiences. As such, it has the scope and potential to have a material impact on the business.

This role has responsibility for the holistic span of post-live Financial Crime Operations within Modulr. This is currently delivered by three teams:

- Transaction Monitoring; reviewing transactions based on flags and alerts raised manually and through various tools and systems, to detect and prevent financial crime including money laundering and fraud.
- Screening; screening of both customers and payments, the screening team review alerts based on various negative lists, from Sanctions and PEPs through to negative media, and work to discount or validate alerts and take appropriate follow-on actions including blocking and reporting where needed.
- Fraud processing and investigations; managing post-fraud processes including liaison with other financial institutions to recover funds, raising chargebacks, investigating cases to identify potential control improvements and any linkages within the platform, and reporting to appropriate authorities.

In addition to this, the teams also ensure we report outcomes as required to the relevant agencies as it relates to ML/CTF, sanctions and fraud.

The role holder will drive continuous improvement strategies to enhance our detection and prevention capabilities across all areas, taking into account both external market and regulatory changes, as well as internal changes such as product developments and target verticals. Most specifically in th

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