Hubspot CRM Specialist

2 weeks ago

London, United Kingdom Nivoda Full time

**About Nivoda**:
Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.

We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.

Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.

The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 200 internationally. We are a global team of big thinkers, risk takers and hard workers.

A day in the life as our HubSpot CRM Specialist may include:

- Support the day-to-day running of the business within HubSpot, including interacting with business users and technology partners in support of the HubSpot CRM environment.
- Working closely with the management and marketing teams to review, recommend and implement best practice processes and procedures within HubSpot
- Overseeing data integrity within HubSpot CRM through data import management, data cleaning up, and deduping.
- Developing, executing and testing sales and marketing campaign automation
- Segmenting lead generation lists based on marketing campaigns
- Tracking and measuring the effectiveness of marketing campaigns in CRM
- Creating and managing profiles, layouts, reports, dashboards, process automation, and other configurable parts of the interface for end-users
- Assisting in data import/export/updates
- Providing day-to-day end-user support and assisting users with best practices to improve and increase their knowledge of HubSpot
- Reviewing and reporting on automation results and making actionable recommendations to the marketing team based on data
- Identify, develop and automate data integrity through automation workflows
- Managing the optimization of our HubSpot instance, including platform integrations, workflow development & management, templates, and troubleshooting
- Consult on and implement advanced marketing ops topics (e.g. attribution, lead scoring, and inbound/outbound approaches, etc.), sales ops topics (e.g. sales enablement, sales org structures, and sales process optimization, etc.), tech stack topics, and service ops topics (e.g. client onboarding, customer support, service org structures, and service process optimization)
- Someone who knows when and how to ask for help
- 3+ years experience as a HubSpot Administrator or Consultant
- HubSpot Sales, HubSpot Marketing Software, and Service Hub certifications are required.
- 3+ years of experience working directly with sales/marketing teams to gather stakeholder requirements and understand the business needs of those teams
- A proven record of managing HubSpot instances for small to mid-size start-ups
- A deep understanding of all aspects of HubSpot configuration and technical/functional capabilities
- Strong organizational, project management, and analytic skills
- Ability to advise and implement best practices
- Exceptional written and oral communication skills are essential
- A Bachelor's Degree in Business, Marketing or a related field (nice to have)
- Strong experience in B2B software sales environments (nice to have)
- Basic proficiency or working knowledge of HTML and CSS (nice to have)

Who We Are
- We are winners, make bold moves and take massive action
- We are transparent & honest - what you see is what you get
- We build for the long term
- We show respect & appreciation for every person
- We are masters of the core transaction
- We all take 100% responsibility with a can-do attitude - We do not blame, complain, criticize or condemn

What We Offer
- Ample room for professional growth
- Fast-paced and multinational working environment
- The opportunity to be part of a hyper-growth scale-up
- Flexibility remote working
- Unlimited holidays
- Highly competitive compensation

**Salary**: £45,000.00-£55,000.00 per year

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