HubSpot CRM Manager

3 weeks ago

London, United Kingdom Nexa - Digital Marketing Full time
Job Description

NEXA is looking for a HubSpot CRM Manager - Onboarding & Web Projects to join our CRM team in UAE. This is a role for a potential candidate who has experience in being responsible for the setup, maintenance, and optimisation of the HubSpot CRM system and is a strategic contributor in improving customer journeys and driving business growth. Since we’re focused on outcomes and growth, you’ll be directly elevating how NEXA leverages HubSpot and related technologies. You will help our clients get started with HubSpot’s CRM platform and play a vital role in ensuring a smooth transition for new clients.


We are on the hunt for a highly organised professional with an unwavering focus on detail, exceptional communication, skills, and a positive results driven attitude. You have the innate ability to warmly welcome clients, making them feel heard and valued. Following instruction with precision is second nature to you, as you align seamlessly with NEXA’s protocols, directions and culture. You radiate kindness, consideration, and willingness to go the extra mile and execute quality work in the CRM sphere.


Key Responsibilities:


CRM Development and Implementation:

  • Collaborating with Sales, Marketing, and Customer Success teams to understand their needs and recommend best practices for using HubSpot CRM.
  • Creating and managing workflows, email campaigns, and other systems automations within HubSpot.
  • Analysing CRM data to identify trends and opportunities for improvement, and providing actionable recommendations.
  • Building reports and dashboards to track key metrics and KPIs.
  • Developing handover documents at the end of each onboarding summarising all of the onboarding project work for the client.


HubSpot Website Projects

  • Collaborate with web developers to design and build high-converting websites within the HubSpot CMS.
  • Ensure website setup adheres to best practices for SEO and lead generation.
  • Manage the client and their expectations in line with the contract deliverables and ensure this is followed by the internal team.
  • Ensure that all deliverables for the website are completed and are in-line with the requirements and expectations of the client.
  • Quality check the work that’s been done by the team to ensure high standards are maintained.
  • Identify opportunities to up-sell HubSpot onboarding to website clients.


System Administration and Configuration:

  • Setting up and customising HubSpot CRM to meet the specific needs of a client. This includes creating custom fields, modules, and workflows.
  • Managing user access and permissions within the CRM system.
  • Ensuring the CRM integrates seamlessly with other business tools the company uses.


Training and Support:

  • Acting as a go-to person for HubSpot CRM within the company, answering questions and providing guidance to clients and colleagues within NEXA.
  • Developing and delivering training sessions on how to use HubSpot CRM effectively.
  • Monitor client progress, troubleshoot any issues, and offer ongoing support to ensure they're maximizing the value of the platform.
  • Stay up-to-date on the latest HubSpot CRM features and updates, continuously improving onboarding strategies.


Required Skills

  • Ability to guide and explain to clients the setup process and be able to confidently demonstrate HubSpot’s functionalities and features.
  • Walk clients through technical aspects and provide strategic guidance.
  • Actively listen to and understand a client’s business goals, challenges, and desired outcomes.
  • Recommend strategies to leverage HubSpot effectively to achieve optimal results.
  • Provide training to equip clients with the knowledge and skills to use HubSpot effectively.
  • Lead project teams, monitor progress, address issues, and offer support to help clients maximise their ROI from HubSpot.
  • Be proactive in picking up HubSpot knowledge and applying critical thinking/problem-solving skills to manage complex HubSpot implementations.


Required Qualifications:

  • Minimum of 4 years of experience (preferably at an agency).
  • Bachelor’s degree or higher in Marketing, Technology, Computer Science or related field.
  • Solid understanding of HubSpot CRM and its functionalities; including Sales, Marketing, and Service Hubs.
  • Experience with other CRM systems (Salesforce, MS Dynamics, Braze, Zoho, Odoo, Adobe Campaigns/Marketo) is a plus.
  • Knowledge of developer tools, API integrations, and/or webhook would be considered a plus.
  • Proven ability to excel both independently and as part of a team.
  • Excellent communication in English, both written and verbal, to convey technical information to non-technical users (Arabic is a plus).
  • Strong analytical and problem-solving skills.
  • Attention to detail and a commitment to data accuracy.
  • Strong presentation skills.
  • Ability to professionally interact with all staff and management members.
  • Tech savviness and the ability to quickly and constantly learn new products and processes.
  • Can manage simultaneous software implementations for multiple clients.
  • Can deliver product training sessions via phone and web conference software.

  • Marketing Account Manager

    22 hours ago

    London, United Kingdom Hubspot Full time

    Come join us and help us build a global company where we're all proud to belong. Mid-Market Account Executive, DACH (German Speaker - UK Based) As a Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use your knowledge of digital transformation and change management...

  • HubSpot CRM Manager

    4 weeks ago

    London, United Kingdom Nexa - Digital Marketing Full time

    NEXA is looking for a HubSpot CRM Manager - Onboarding & Web Projects to join our CRM team in UAE. This is a role for a potential candidate who has experience in being responsible for the setup, maintenance, and optimisation of the HubSpot CRM system and is a strategic contributor in improving customer journeys and driving business growth. Since we’re...

  • Remote Software Sales Executive

    10 hours ago

    London, United Kingdom Hubspot Full time

    Come join us and help us build a global company where we're all proud to belong. If you need accommodations or assistance due to a disability, please reach out to us using this form .   This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Germany...

  • Vertriebsmitarbeiter/in | Sales Manager

    5 days ago

    London, United Kingdom Hubspot Full time

    Thanks to our employees' feedback, HubSpot has been named the #2 Best Leadership Team in 2023 by Comparably! However you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat. Come join us and help us build a global company where we're all proud to belong. London, United Kingdom #LI-HV1 We know the...

  • Account Executive

    3 days ago

    London, United Kingdom Hubspot Full time

    Come join us and help us build a global company where we're all proud to belong. Account Executive - Mid-Market Nordics (UK Based) - Accepting Future Applications As a Mid-Market Account Executive Nordics at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use your knowledge of digital...

  • Mid-market Account Executive

    3 days ago

    London, United Kingdom HubSpot Full time

    As an Account Executive at HubSpot, you use inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and partner with Business Development Reps to research prospects and create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition....

  • Account Executive

    2 days ago

    London, United Kingdom HubSpot Full time

    **What will you get to do in this Small Business Nordics Account Executive role?** As an Account Executive at HubSpot, you use inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads but will also be expected to research prospects and create outreach strategies. You run online demos of the...

  • Technical Lead I

    2 days ago

    London, United Kingdom HubSpot Full time

    **Technical Lead I - Messaging Experience Group** Sending messages at such a massive scale requires expertise and collaboration, so that you will work with many talented engineers, product managers, designers, and deliverability experts. Together, we strive to build a platform that our customers can trust. Our services need to do a lot of work very...

  • Content Designer, Fintech

    7 days ago

    London, United Kingdom HubSpot Full time

    **Location**:United Kingdom or Ireland **NOTE**:HubSpot content designers focus on user experience and product. They don't work on content marketing, blogging, social media, or documentation. If you're interested in a marketing position, please see our open roles. **DESCRIPTION** As a UX content designer at HubSpot, you'll have the opportunity to do...

  • Vertriebsmitarbeiter/in | Sales Manager

    5 days ago

    London, United Kingdom HubSpot, Inc Full time

    Als Mid-Market Account Executive bei HubSpot arbeitest du direkt mit kleinen und mittelständischen Unternehmen zusammen und unterstützen diese bei ihrem Wachstum. Du nutzt proaktive und Inbound-Verkaufsstrategien, um Interessierte zu finden, neue Kundschaft zu gewinnen und die Nutzung der CRM-Plattform von HubSpot zu steigern. Du setzt dein Wissen über...

  • Account Executive

    3 days ago

    London, United Kingdom Hubspot Full time

    Thanks to our employees' feedback, HubSpot has been named the #2 Best Leadership Team in 2023 by Comparably! However you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat. Come join us and help us build a global company where we're all proud to belong. Account Executive - Mid-Market Nordics (UK Based)...

  • Senior Engineering Manager, Developer Acceleration

    5 days ago

    London, United Kingdom HubSpot, Inc Full time

    In this role you’ll get to: Build trust, respect, and empathy, and use that as a base to deliver radical candor. Foster an inclusive team and sense of mission. Create and maintain strong working relationships across the organization, from the tech leads and the individual contributors who report to them, to the product managers and designers their...

  • Mid-Market Account Executive, DACH

    22 hours ago

    London, United Kingdom Hubspot Full time

    Thanks to our employees' feedback, HubSpot has been named the #2 Best Leadership Team in 2023 by Comparably! However you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat. Come join us and help us build a global company where we're all proud to belong. Mid-Market Account Executive, DACH (German...

  • Senior Software Engineer, Growth Acquisition Core, Frontend

    3 days ago

    London, United Kingdom HubSpot, Inc Full time

    At HubSpot, we have been on an incredible journey building world class CRM, Marketing, Sales, and Services products that help small and medium size businesses grow. Many of HubSpot's customers start their journey as free users, rather than starting by speaking to our sales team. We are excited to accelerate this touchless business with our Growth Product...

  • Vertriebsmitarbeiter/in | Sales Manager

    5 days ago

    London, United Kingdom HubSpot, Inc Full time

    Als Account Executive bei HubSpot nutzt du Inbound-Selling-Strategien, um neue Kundschaft anzuziehen und sie mithilfe der HubSpot-Software beim Wachstum zu unterstützen. Du nutzt eingehende Leads und um mehr über Interessierte zu erfahren und Outreach-Strategien zu entwickeln. Du führst Online-Demos der HubSpot-Software durch, um das...

  • Technical Lead, Backend,

    4 days ago

    London, United Kingdom HubSpot, Inc Full time

    Technical Lead, Backend (Remote) HubSpot's product department is growing. We're people who are building, designing and researching projects that go on to become living, breathing parts of our CRM, inbound marketing and sales products. As a pillar of the HubSpot product portfolio, our Marketing Hub empowers our customers to run their organizations more...

  • Technical Lead, Frontend, Growth

    3 days ago

    London, United Kingdom HubSpot, Inc Full time

    At HubSpot, we have been on an incredible journey building world-class CRM, Marketing, Sales, and Services products that help small and medium-size businesses grow. More and more of HubSpot's customers start their journey as free users, rather than starting by speaking to a sales rep. We are excited to accelerate this freemium business with our Growth...

  • CRM Manager

    14 hours ago

    London, United Kingdom Blue Arrow Full time

    CRM Analyst - Salary - 30k - 38k - Office Based - Dartford Must use and be experienced in HubSpot. Google Analytics experience preferred A brand-new role in an exciting , fast growing Multiband company. Responsible for analysing and maintaining the company's CRM system. This includes collecting and analysing customer data, identifying trends and...

  • Staff Machine Learning Engineer

    5 days ago

    London, United Kingdom HubSpot, Inc Full time

    POS-23576 HubSpot is an all-in-one marketing, sales, and service software platform that helps businesses grow and succeed. With a user-friendly interface and powerful tools, HubSpot enables businesses to attract, engage, and delight customers, ultimately driving growth and increasing revenue. From marketing automation to CRM, HubSpot offers a...

  • CRM Project Manager

    4 weeks ago

    London, United Kingdom Nexa - Digital Marketing Full time

    NEXA is looking for a HubSpot CRM Manager - Onboarding & Web Projects to join our CRM team in UAE. This is a role for a potential candidate who has experience in being responsible for the setup, maintenance, and optimisation of the HubSpot CRM system and is a strategic contributor in improving customer journeys and driving business growth. Since we’re...