Food & Beverage Assistant (Including Bar Work)

2 weeks ago

Falmouth, United Kingdom Budock Vean Hotel Full time

**About us**

Based on the Helford River, we’re a 4 star, independent, family run hotel set in 65 acres with 49 bedrooms, 7 self-catering properties, bar, spa, restaurant, golf course, tennis courts, boating, paddle-boarding and kayaking. At Budock Vean Hotel, we’re always striving to create memorable guest experiences with a caring and talented team, who will support you from day one.

Our team is at the heart of everything we do and we trust you to take the initiative and bring your passion and personality into what you do every day. We work hard to make Budock Vean Hotel a place where you can learn, grow and develop, and turn jobs into nourishing and long-lasting careers. We were awarded GOLD in the Large Hotel of the Year category at the Cornwall Tourism Awards 2022. As our hotel continues to go from strength to strength, we are looking for dynamic and driven individuals to join us on our journey.

**About the role**

As Food & Beverage Assistant, you will support the Restaurant and Bar teams to provide an enjoyable and peaceful stay for our guests. Whether they are drinking cocktails in the sun on our terrace, having afternoon tea in our conservatory or dining with our 4 course menu in the restaurant, there is something for every guest at Budock Vean Hotel. We pride ourselves on delivering the best service and we are looking for like minded individuals to join our family

**Your main responsibilities will include**
- Serving customers in the Cocktail Bar, lounges, terrace, and gardens with hot and cold bar drinks and meals during the day and evenings.
- Serving in the restaurant during breakfast, dinner, and Sunday lunch.
- Providing our guests with a high standard of customer service, including taking orders, making drinks, and clearing tables.
- Encouraging repeat bookings.
- Assisting the Bar and Restaurant team in achieving its goals by putting ideas forward.
- Staying up to date with information about food and drink menus and communicating this information to guests.
- Maintaining standards of health and hygiene within the Restaurant and Bar and the wider hotel.
- Maintaining professionalism in personal appearance and cleanliness.

**About you**

With a passion for people and hospitality, you will have the drive to create memorable experiences for our guests You may not have much experience in the industry, but you are willing to learn and take on new challenges, remaining positive and friendly. Wine and mixology experience is preferred, but not essential.

**Rewards and Benefits**

Exceptional people deserve to be recognised and rewarded. We have put together an extensive benefits package, which is regularly reviewed, to support your Health and Wellbeing:

- Free Golf membership and 10% discount in our Golf Club Shop.
- Free Tennis membership.
- Discounted Swimming membership.
- Discounted meals in the recently refurbished Restaurant for you and your immediate family.
- Discounted stays in the hotel for you and your immediate family.
- One complimentary Spa treatment per year, with discounts on additional treatments for you and your immediate family.
- One free kayaking adventure with Koru Kayaking, with discounts on additional trips.
- One free boat trip with Helford River Cruises, with discounts on additional trips.
- Tips are divided up amongst all employees twice per year.
- Applause Awards
- Refer a Friend Scheme - claim up to £500.

**Job Types**: Full-time, Part-time, Permanent, Temporary contract

Pay: £11.44 per hour

**Benefits**:

- Employee discount
- Free parking
- On-site parking
- Referral programme

Day range:

- Weekend availability

Physical setting:

- Bar
- Hotel
- Restaurant

Shift:

- Day shift

Work Location: In person

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