Food and Beverage Supervisor

5 months ago


Falmouth, United Kingdom UpperDeck Falmouth Full time

We are seeking an experienced and dedicated Supervisor to join our management team. As our Supervisor, you will work closely with the management team to grow our business and deliver exceptional service to our loyal customers as well as new guests.

In this role, you will be responsible for:

- Overseeing daily operations of the restaurant to ensure smooth and efficient service
- Leading, coaching, and motivating front-of-house team to optimize performance
- Monitoring product and inventory levels
- Upholding high standards for food, beverage, and service quality
- Building rapport with regular guests to foster loyalty and repeat business
- Identifying areas for improvement and working with management on new initiatives
- Assisting with menu creation and promotions planning
- Handling customer queries and complaints with diplomacy
- Completing daily cash up and handover procedures

This is an exciting opportunity to take the helm of the front-of-house team in a thriving establishment. If you are ready to step into a supervisory role and have a proven history of delivering first-class hospitality service, we want to hear from you. This hands-on leadership role is perfect for someone looking to further their hospitality management career.

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Work Location: In person



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