Project Coordinator
1 month ago
**Responsibilities**
- Coordinate and manage project timelines, deliverables, and deadlines
- Communicate with project stakeholders, including clients, team members, and management, to ensure project success
- Identify and resolving project issues, risks, and conflicts
- Develop and maintaining relationships with external vendors, suppliers, and contractors
- Actively track project progress to ensure delivery as per the requirements and agreed timeline
- Review feedback from customers and engineers (incl. Surveys and job sheets) to ensure requirements are being met and that any scope or assumption changes are reported back to the account manager, project manager and customer for any necessary change agreements
- Provide regular and timely updates to any in-house systems to ensure visibility of progress and workload and that project governance is being followed
- Ensure the timely tracking of risks and issues for each project, managing through to resolution (or acceptable limitation)
- Escalate any serious issues in a timely fashion to stakeholders, both internal and external
- Develop and maintain any project and departmental documentation as may be requested, needed or in place e.g. standards, policies, processes, or training material, to assist in the running and stability of the team, the department, and its objectives
- Collate and finalise all necessary information and data (including serial numbers and final job costing sheets) to ensure that invoicing is not delayed, and leases can be triggered
- Actively contribute to, and promote, the use of best practice and continual service improvement within the team and the department
- Actively maintain project and programme schedules for reporting and data analysis
- Track equipment orders and ensuring that the delivery was successful
- Place orders for new line features, including customer call diverts and line regrades
**Skills / Experience**
Essential:
- The ability to plan, organise and manage resources to achieve specific goals and objectives
- Leadership skills including the ability to delegate, provide direction and create a positive team environment
- Effective time management skills, prioritising tasks and meeting deadlines
- Customer service driven with an excellent telephone manner
- A demonstrable ability to follow process and build a reassuring rapport with customers, and colleagues as well as handle complaints in a professional manner
- Results, targets, and quality focused
- An ability to deliver clear and articulate information to customers and colleagues adjusting language and detail to suit the audience, whether it is verbal or written
- A detailed-oriented individual, who is able to estimate and prioritize effectively and meet deadlines
- Proficiency in MS Word & Excel, and maintaining clear and accurate project, customer, and task information
- A demonstrable ability to create well-written, informative, and useable documentation
- A real team player willing to go the extra mile who collaborates with all members of the team, department, and business
Desirable:
- Preferred experience working in a similar role within the telecommunications / IT industry
- A Levels or above
- Project Management qualifications**Job Title**:Project Coordinator
**Location**:Exeter
**Salary**:£22,000 - £25,000 per annum
**Full Time**
**For more information, please contact Chris Gower at Clearline Recruitment.**
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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