Service Leader

5 months ago

Havant, United Kingdom Two Saints Full time

**Full time, 37 hours a week. Generally working between 9am and 5pm, Monday to Friday however flexibility is required to meet the needs of the service. Will include out of hours emergency on call cover on a rolling rota.**

**£30,861 progressing to £34,291**

Are you looking for a challenging and rewarding role where you will be able to use your strong people skills to manage a team that support the homeless? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will be managing a service and a team that provides accommodation, outreach and community support for the homeless. You will be flexible and able to adapt to challenges that arise within the service. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

**MAIN RESPONSIBILITIES**
- You will manage a team of staff that provide accommodation and support for the homeless in this area.
- You will insure effective and efficient cover of staff rotas through the recruitment, induction and management of staff, relief and agency workers
- You will effectively lead, support, develop and motivate your team
- You will work closely with the Contracts & performance manager to identify, cultivate and secure new funding streams and business opportunities in line with the service development plan
- Develop and maintain excellent working relationships with our partners and commissioners
- Liaise with other managers to pool knowledge, experience and ideas for service improvement
- You will contribute to the delivery of our communications, fundraising, volunteering and value for money strategies

**KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING**

Whilst previous experience in working with the homeless is not essential, you will need knowledge of managing services for similar client groups such as social care / substance misuse, mental health and you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
- You will have knowledge of effective staff management, supervision, team leadership and evidence of improving performance outputs, including across multi-sites and remote management of services and people
- Ability to keep manual and IT based records, produce reports and analyse budgets
- Up to date knowledge of sector specific legislation and laws
- Evidence of management level or professional qualification, training and experience in social care, management, housing etc
- Ability to prepare for, chair and minute meetings
- Full drivers’ licence and access to a vehicle is essential for this role

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.

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