Pension Administrator

2 months ago


Leeds, United Kingdom Blue Arrow Full time

Pension Administrator

Leeds

£13.50 p/hr

Temp to Perm

Blue Arrow are currently recruiting for Pension Administrator in Leeds to work on a temp to perm assignment, in a busy call centre, within a friendly and professional team.

Role

This position requires the handling of sensitive information with professionalism and integrity. As part of our dynamic environment and team you will feel a strong sense of accomplishment as you develop your pensions knowledge and interpersonal skills as well as see your efforts contribute to meeting the needs of the business. Our supportive, team oriented approach will motivate you to do your best while also helping others, directly helping members of the pension scheme.

**Responsibilities**:

- Processing basic casework involving investigating the situation, making data changes, preparing retirement and transfer calculations and producing any letters required.
- Full training and work lists will be provided, and you are encouraged to manager your own worklist.
- Build strong relationships internally, collaborating with administrator colleagues to achieve the team goals, and seeking guidance, where necessary, from senior administrators.
- Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels

Required Experience
- Strong maths and English qualifications and aptitude. The role requires some research and letter writing, and requires fluency in calculations
- Delivery against service level targets for key processes
- Demonstrates understanding of research skills with a strong attention to detail
- Ability to remain calm under pressure and maintain a professional demeanor
- Data entry and PC skills
- Ability to prioritize work to meet deadlines
- Reliable and punctual
- Strong focus on detail and accuracy of work
- Ability to multi-task
- Ability to work independently, with mínimal supervision
- Strong time management skills
- Working knowledge of Microsoft Word, Excel and Outlook


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