Pensions Administrator

2 weeks ago


Leeds, United Kingdom Blue Arrow Full time

Blue Arrow is proud to be working in partnership with our excellent client who specialise as provider of business services to various companies, and they are looking for several **Senior Pensions Administrator** to join their team on a full-time permanent.

This role is **remote/working from home opportunity** but **previous experience as a pensions administrator or similar is essential**.

**About The Senior Pensions Administrator Role**
Working as part of and to support the Pensions Solutions team alongside quality-checking the work of junior colleagues and mentoring them as they learn and develop. Continuously challenge the activities both inside and outside of the team to ensure highest standard of customer service to clients is being delivered.

**What will you be doing within the Senior Pensions Administrator role?**
- Processing all work in accordance with the active management protocols
- Handling complex cases and conducting stress tests
- Authorising scheme records and events
- Scrutinising calculations and processes to ensure they are thorough, cost-effective, and efficient.
- Identifying and addressing complaints, when required
- Challenging both internal and external activities to improve the customer experience.

**HOURS**: Mon-Fri (40 hours per week) Working day hours are 8:00am - 6:00pm however standard hours usually are 9:00am - 5:30pm but some flexibility will be needed.

**What will you bring to the Senior Pensions Administrator role?**
- Previous experience as a Pensions Administrator is essential.
- In-depth experience of working on Direct Benefit Pension Schemes
- Demonstrable experience in both pensions administration and work management systems
- An ability to coach, train, develop and mentor junior members of the team, using your expertise, insights, and knowledge.
- A high level of proficiency when using Microsoft 365
- An accurate, detail-oriented approach to your work, and flexibility when managing multiple tasks with varying demands and deadlines.

Working for our client doesn't just mean creating better outcomes for their clients. Our client encourages all colleagues to be who they want to be. You'll have the freedom and flexibility to progress your career and expand your skillset - with a variety of opportunities to do so in countless sectors throughout the business - and to work in a way that best suits you.

So, if you're looking for an opportunity to advance your career and make a real impact on both business and wide variety of clients, this could be the role for you.

**Other benefits also include**:

- A competitive salary
- Work from home opportunities - offering ways of working based on what suits an individual's needs and circumstances, so are open to discussing any requests for flexible working arrangements.
- IT equipment provided.
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
- Company matched pension.
- Life assurance
- Cycle2work scheme
- 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks, and more.
- Voluntary benefits designed to suit your lifestyle-from discounts on retail, socialising, to travel, technology, and health and wellbeing.
- Access to our Employee Network Groups, which represent every strand of diversity, and allow colleagues to connect and learn from each other on an open, inclusive platform.
- Basic DBS Check
- Financial Probity Check
- 2 years Referencing

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.



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