Receptionist / Administrator

8 months ago


Southport, United Kingdom Southport and Formby Health (GP Federation) Full time

Duties include but are not limited to; To provide general reception cover on a rota system, when required, with other members of the surgery team including both telephone and face to face reception duties Answering queries from patients and signposting to the relevant healthcare provider Opening up/locking up of practice premises and maintaining security in accordance with practice protocols To provide administration support to the reception team for all aspects of EMIS Web Workflow manager including but not limited to: Tasks, Lab Reports, Document Management, Referral Management and Test Requests To monitor and action Generic practice emails To assist Clinical & Administration Staff in any other duties as and when required To liaise with local IT support department & EMIS to resolve hardware and software issues when required Ensure total familiarity with the appointment system including regular and incidental variations Monitor effectiveness of the appointment system and report any problems or variations to the Practice Manager.


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