Customer Team Leader

4 months ago

Edinburgh, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 8A Milton Road West, Edinburgh, EH15 1LF
- Pay: £12.10 per hour + great benefits
- Contract: 16 hours per week + regular overtime, permanent, part time
- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    4 months ago

    Edinburgh, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 5 Earl Grey Street, Edinburgh, EH3 9BN- Pay: £13.32 per hour- Contract: 39 hours per week + regular overtime, permanent, full time- Working pattern: varied shifts including early mornings (store opening), late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - You must be...

  • Customer Team Leader

    5 months ago

    Edinburgh, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Co-op East Craigs, Barnton, Edinburgh, EH12 8XP- Pay: £13.32 per hour- Contract: 39 hours per week + regular overtime, permanent, full time- Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full,...

  • Customer Team Leader

    5 months ago

    Edinburgh, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 26-28 Frederick Street, Edinburgh, EH2 2JR- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: 2 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid...

  • Customer Team Leader

    5 months ago

    Edinburgh, United Kingdom Coop Full time

    **Customer Team Leader** - Location: South Clerk Street, Edinburgh, EH8 9NZ- Pay: £13.32 per hour- Contract: 39 hours per week + regular overtime, permanent, full time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- -...

  • Customer Team Leader

    5 months ago

    Edinburgh, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 141 St John's Road, Edinburgh, EH12 7SD- Pay: £13.32 per hour- Contract: 39 hours per week + regular overtime, permanent, full time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer Team Leader

    4 months ago

    Edinburgh, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 8A Milton Road West, Edinburgh, EH15 1LF - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including late evenings (store closing) and weekends, to be discussed at interview. - Full training given- You must be aged 18 or over to...

  • Customer Team Leader

    5 months ago

    Edinburgh, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Unit 1; Bughtlin Market, East Craigs, Edinburgh, EH12 8XP - Pay: £12.10 per hour + great benefits - Contract: 39 hours per week + regular overtime, permanent, full time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    5 months ago

    Edinburgh, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 6-8 Comely Bank Road, Stockbridge, Edinburgh, EH4 1HQ - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    5 months ago

    Edinburgh, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 141 St John's Road, Edinburgh, EH12 7SD - Pay: £12.10 per hour + great benefits - Contract: 39 hours per week + regular overtime, permanent, full time - Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    3 weeks ago

    Edinburgh, United Kingdom Co op Full time

    Closing date:23-10-2024 Customer Team Leader Location:Bridge Road, Edinburgh, EH13 0LF Pay:£13.32 per hour Contract:24 hours per week regular overtime, permanent, part time Working pattern:Varied shifts including early mornings from 5:30am, afternoons, late evenings until 10pm and weekends, to be discussed at interview Full, paid training provided You can...

  • Customer Team Leader

    2 weeks ago

    Edinburgh, United Kingdom Co-op Full time

    Closing date: 30-10-2024 Customer Team Leader   Location: Co-op, Shawfair Park, Edinburgh, EH22 1FD Pay: £13.32 per hour  Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)   You must be aged 18 or over to be a...

  • Customer Team Leader

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Co-operative Group Full time

    About the RoleWe're seeking a highly skilled and motivated Customer Team Leader to join our team at The Co-operative Group. As a key member of our store team, you'll be responsible for delivering exceptional customer service, leading by example, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service, ensuring a welcoming and...

  • Team Lead

    1 month ago

    Edinburgh, United Kingdom Leader Engineering Full time

    About Leader EngineeringFor almost 20 years we have been raising the standards of energy recruitment, through creating honest and informed partnerships. By being knowledgeable, and by genuinely caring about the people that we are working with, and for. Leader Engineering has started a new phase of development and is currently focussed on an ambitious growth...

  • Customer Logistics Team Leader

    1 month ago

    Edinburgh, United Kingdom CV-Library Full time

    I am currently recruiting for a Customer Logistics Team Leader to join an exciting dynamic drinks business based in Edinburgh. This is crucial role in ensuring seamless logistics and superior customer service. As the Customer Logistics Team Leader, you will manage the end-to-end logistics process to ensure the timely and accurate delivery of products to...

  • Customer Logistics Team Leader

    1 month ago

    Edinburgh, United Kingdom Rising Talent Recruitment Ltd Full time

    I am currently recruiting for a Customer Logistics Team Leader to join an exciting dynamic drinks business based in Edinburgh. This is crucial role in ensuring seamless logistics and superior customer service.As the Customer Logistics Team Leader, you will manage the end-to-end logistics process to ensure the timely and accurate delivery of products to...

  • Customer Operations Team Leader

    5 months ago

    Edinburgh, United Kingdom Lothian Broadband Full time

    Job Advert The Customer Operations Team Leader role sits within the commercial operations team and plays a key part in the achievement of our key service and sales objectives. As a lean customer operations team, it is important to note that this is a customer-facing role and will involve being the first point of contact for customer escalations within the...

  • Hub Team Manager

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Leader Engineering Full time

    About Leader EngineeringWe are a leading recruitment agency with a strong reputation for delivering exceptional results. With over 20 years of experience, we have built a team of passionate professionals who are dedicated to helping our clients achieve their goals.Job DescriptionWe are seeking a highly motivated and experienced Hub Team Leader to join our...

  • Hub Team Manager

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Leader Engineering Full time

    About Leader EngineeringWe are a leading recruitment agency with a strong reputation for delivering exceptional results. With over 20 years of experience, we have built a team of passionate professionals who are dedicated to helping our clients achieve their goals.Job DescriptionWe are seeking a highly motivated and experienced Hub Team Leader to join our...

  • Team Leader Customer Liaison

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom South Lanarkshire Full time

    Job Title: Team Leader Customer LiaisonSouth Lanarkshire Council is seeking a highly skilled and experienced Team Leader to join our Housing Investment Programme team. As a key member of our team, you will be responsible for providing day-to-day operational management, supervision, and coordination of a team of Customer Liaison Assistants and Administration...

  • Team Leader Customer Liaison

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom South Lanarkshire Full time

    Job Title: Team Leader Customer LiaisonSouth Lanarkshire Council is seeking a highly skilled and experienced Team Leader to join our Housing Investment Programme team. As a key member of our team, you will be responsible for providing day-to-day operational management, supervision, and coordination of a team of Customer Liaison Assistants and Administration...