Generalist Advice Worker/advice Session Supervisor

3 weeks ago


London, United Kingdom Citizens Advice Full time

**Position**: Generalist Advice Worker/Advice Session Supervisor

**Location**: London

**Closing date**: 26 January 2023

**Role details**:
Job title: Generalist Advice Worker/Advice Session Supervisor

Location: London

**Salary**: SO1 - £33,929 to £35,798 per annum

Salary pro rata: No

London allowance: Yes

Hours per week: 35 hours

Type of contract: Permanent

Closing time: 09:00

Interview date: 2023-01-30

The role includes:

- Providing advice to the public and undertaking casework on social welfare law issues - Supervising advice and gateway assessment sessions
- Supporting and supervising volunteers

To be successful you will need:

- Have achieved the Generalist Advisor Certificate and have experience of Generalist Advice Casework
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.



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