Advice and Assessment Officer

2 weeks ago


London, United Kingdom Aatom Recruitment Full time

Working on behalf of a Local Authority, Aatom Recruitment has an opportunity for an Advice and Assessment Officer

on a 3 month's contract with a possibility of an extension.

**Job Purpose.**

Working as part of a busy team you will be supporting and assisting our most vulnerable residents for our Adult Social Care Teams through providing an individualised financial assessment and billing service to all Adult Social Care customers, integratingwelfare benefits advice with financial assessments.

**EXPERIENCE**:
** Experience of providing financial assessment or similar services**

** Experience of undertaking benefits assessments or providing welfare benefits advice**

** Experience of delivering services to disabled and vulnerable people**

** Understanding of the principles and practice of either domiciliary or residential charging policies**

** Knowledge of current Social Security Benefits, tax credits and related legislation, policy and practice**

** IT literate and able to work with different systems and databases, including good excel skills**

** Good communication and negotiation skills working with different stakeholders**

** Knowledge of Adult Social Care and relevant business processes**

**Main Accountabilities.**

** Work flexibly across the service responding to changes in demand and move location in order to achieve a seamless service for the customer**

** Where required, visit residents in their homes or care settings**

** Manage a varying workload, handling changing or conflicting priorities as a result**

** Work in a demanding and time pressured environment



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