Client Account Lead
6 months ago
**Role responsibilities**
- Manages client deliverables, deadlines, in-person meetings and calls
- Builds strong client and internal working relationships to optimise client service
- Prioritises a variety of projects and stakeholders efficiently
- Ensures feedback from clients is captured and implemented
- Maintains annual client retention rates of 90%+
- Supports the recruitment of a growing account management team
**Skills and Competencies**
- 3-4 years of client account experience - ideally within a large corporate or consultancy
- Strong interpersonal skills - confident and assertive in client interactions
- Operational strategy - can see the forest from the trees
- Excellent presentation skills - concise and deliberate in delivery and adaptive to audience
- Strong organisational skills and an ability to work with multiple stakeholders in rapidly evolving environments
- Confidently work with changing client demands and regulatory procedures
- Collaborative, proactive and adaptive in approach to work
- Personal and/or professional interest in corporate sustainability desirable
**What we offer**
- Starting salary of £40,000 per year, with regular performance and salary reviews.
- Hybrid working with a minimum of 3-4 days in Barclays Rise London office (Shoreditch) and 1-2 days remotely
- Private health insurance
- Employee bonus scheme based on achievement of company budget targets
- Specialist training in carbon accounting and related products
**Salary**: From £40,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Account management: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- london (required)
Work Location: Hybrid remote in london
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