Presentations Specialist

6 months ago

Leeds, United Kingdom Williams Lea Full time

Presentations Specialist

Location: Darwin House, Leeds

Contract: 1 year FTC, Full time

Shifts: Monday - Friday 16:00 - 0:00 with 30 min break

Work Model: on-site

Interview Process: Onsite Assessment followed by Microsoft Teams Interview

Williams Lea seeks a Presentations specialist to join our team

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for

Purpose of the role

The role requires the individual to work as part of a team liaising closely with clients to produce presentations materials. To liaise with bankers in a professional, consultative and helpful manner at all times. To own and take responsibility for the work, in terms of the final product, e.g. consistency, deadline management, accuracy and quality in accordance with the Bank template and corporate guidelines. Take responsibility for the management of the document, within time and quality parameters, handling customer queries relating to these documents. To liaise directly with the Workflow Coordinator on a regular basis to give updates on workflow, deadlines and issues so that the client’s requirements can be effectively managed. Develop effective working relationships with clients and colleagues to promote a strong working team.

Key Responsibilities
- To complete amendments to and create documents as requested by clients using the Bank’s template
- To take ownership for the quality of your work and the associated deadlines
- To use Symphony for job related duties accurately and effectively
- To accurately estimate the production time and liaise with Workflow Coordinators to ensure deadline adherence
- To share knowledge and encourage a supportive team culture
- Taking a pro-active approach to attendance and time management
- Ensuring adherence of objectives and contractual obligations (Service Level Agreements and Key Performance Indicators)
- To quality check a sample of work produced and record findings on relevant systems
- To act in a professional and consultative manner to all clients
- To ensure a clear and comprehensive handover for any incoming staff
- Accurate and timely production of all Presentations materials
- Ensure all work is quality checked before being returned to the client
- Ensure complete submission of work to be randomly quality checked
- Adherence of department policies and procedures
- Reporting of any issues to relevant parties

Key Skills
- Experience of working in a corporate culture
- Ability to work to tight deadlines whilst under pressure
- Must be able to work on their own initiative
- Self-motivated, ability to think on the spot
- Continual improvement mentality, open and receptive to feedback
- Strong service mentality, commitment to service excellence is essential
- Effective communication skills, both verbal and written
- Flexible attitude
- Should be a quick learner, able to pick up skills relevant to the service needs
- Determination to achieve results and being prepared to put in extra effort when required
- Exposure to a shift environment would be beneficial

The Package

Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.

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