Customer Service Advisor

1 week ago

Newport, United Kingdom Blue Arrow Ltd Full time

UK's largest Retail and Digital bank, a leading insurer and mortgage lender with millions of customers is looking for exceptional Customer Service Advisors

Lloyds Banking Group is well known for putting their customers at the heart of everything they do, as well as their employees.

We have an amazing opportunity for you. We are looking for a hardworking, motivated, and most importantly a caring person to join our contact centre team to support our customers.
- There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 6-week training programme.

**Role: Customer Service Advisor**

**Location: Lloyds Banking Group, Tredegar Park, Newport, NP10 8SB**

**Division: Customer Contact**

**Pay Rate: £12.71**

**Contract: This will be an on-going contract with permanent opportunities available**

**Hours: Full Time (35hrs per week)**

**Working 5 days out of 7**
**Shifts are between 7am - 9pm**
**Mon-Sun Start times 7am-1pm Finishing times 4pm-9pm**

**Hybrid options available after 3 months**
**(Working from home 3 days per week and 2 days in the office)**

**Overtime available after training**

So what's involved?

You will take inbound customer calls and do your best to help the person at the other end of the line.

You will show care and understand what matters to them and if you don't know the answer then you'll have access to plenty of colleagues that do.

From day one you will learn all about the bank's products, processes and systems and you'll learn how to respond to queries quickly and become better every day.

The sort of person we are looking for:

- You're a people person - working with your team to provide a really crucial service to millions of customers.
- Passion to put yourself in the customers shoes, show empathy and be dedicated to resolving their query.
- The commitment to deliver on your promises and going above and beyond for your customer.

There is no need for any previous financial services experience as you will be provided all the training required across a comprehensive training programme.

**Benefits**:

- Full paid training
- Weekly pay
- Generous holidays with 28 days per year (Pro-Rata)
- Employee of the Month rewards
- Competitive pay rate/Overtime
- The opportunity to work with some of the most influential and experienced managers in the banking industry.

About our Newport site...

With a lively workplace that enjoys a community from all parts of society this site enjoys the following facilities:

- Close bus links and train stop is 30-minute walk (at Pye Corner)
- Close walks to Greggs, coffee shops, shopping centre, restaurants/lunch eateries.
- Free on-site car parking and electric charging points
- An extensive canteen with a Starbucks coffee area
- A range of vending machines and free hot and cold drinks
- Rest areas with TVs etc. and a pool table for those team challenges
- Prayer & Quiet reflection rooms
- A kitchenette on each floor equipped fridges & microwaves
- On-site shower & changing facilities.
- Free access to UnMind - a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing.
- Access to a benefits scheme giving you discounted holidays, vouchers, saving bundles, competition and giveaways and a 24/7 worker assistance programme including always accessible counselling services.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

  • Customer Service Advisor

    3 weeks ago

    Newport, United Kingdom Crown Commercial Service Full time

    **Position**:Customer Service Advisor **Band**:1 **Salary**: £22,758 **Location**:Liverpool/Birmingham/Newport/Norwich **Term**:Fixed Term (12 months) **Closing Date: 25/07/23** - Do you want to work in a busy, successful environment and join an innovative organisation? Are you looking for a role that will support you and develop your skills within...

  • Customer Service Advisor

    4 weeks ago

    Newport, United Kingdom Crown Commercial Service Full time

    **Details**: **Reference number**: - 328367**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Permanent**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the...

  • Customer Service Advisor

    4 weeks ago

    Newport, United Kingdom Olleco Full time

    **Customer Service Advisor** **Newport NP19 4PL** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer Service...

  • Customer Service Advisor

    3 weeks ago

    Newport, United Kingdom Olleco Full time

    **Customer Service Advisor** **Newport, NP19 4PL** **£24,752 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...

  • Customer Service Advisor

    7 days ago

    Newport, United Kingdom Olleco Full time

    **Customer Service Advisor** **Newport, South Wales, NP19 4PL** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based...

  • Customer Service Advisor

    1 week ago

    Newport, United Kingdom Olleco Full time

    Customer Service AdvisorNewport, NP19 4PL£24,752 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.We are recruiting for an office based Customer Service Advisor to join...

  • Customer Service Advisor

    3 weeks ago

    Newport, United Kingdom Olleco Full time

    Newport, NP19 4PL £22,660 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service. We are recruiting for an office based Customer Service Advisor to join a friendly, focused...

  • Customer Service Advisor

    4 weeks ago

    Newport, United Kingdom Webrecruit Full time

    Newport, NP19 4PL £23,339 basic per annum (up to £4k bonus plus uncapped commission structure) - benefits include pension, BUPA medical cash plan, life assurance, 22 days’ holiday (rising with service), enhanced maternity / paternity pay after qualifying service. We are recruiting for an office-based Customer Service Advisor to join a friendly, focused...

  • Customer Service Advisor

    1 week ago

    Newport, United Kingdom The Curve Group Full time

    _**Customer Service Advisor**_ Established in 1996 to provide flexible and accessible finance to Small and Medium sized businesses across the country our client has since grown to become one of the UK’s largest finance houses. From this continued success they are now looking to add to their growing _Customer Service Advisor team_ based in their head...

  • Customer Service Advisor

    2 months ago

    Newport, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 144103025**£23,000 - £27,000 Per Annum** - Full Time**Permanent** **Newport, Isle of Wight** **Customer Service And Call Centre** **Job Description**: - Customer Service Advisor - Permanent - Full Time Hours - £23 000 to £27 000 DOE- As the successful customer service advisor, you will be responsible for advising and...

  • Customer Service Advisor

    4 weeks ago

    Newport, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 144103025**£23,000 - £27,000 Per Annum** - Full Time**Permanent** **Newport, Isle of Wight** **Customer Service And Call Centre** **Job Description**: - Customer Service Advisor - Permanent - Full Time Hours - £23 000 to £27 000 DOE- As the successful customer service advisor, you will be responsible for advising and...

  • Customer Service Advisor

    2 weeks ago

    Newport, Newport, United Kingdom Berry Recruitment Full time

    Job Title: Customer Service Advisor - German SpeakingCompany: Berry RecruitmentBerry Recruitment is collaborating with a dynamic and customer-oriented company in search of a dedicated and enthusiastic Customer Service Advisor to join their Newport team. If you thrive in a fast-paced setting, enjoy assisting customers, and strive to contribute to our...

  • Customer Service Advisor

    3 weeks ago

    Newport, United Kingdom BES - Goole Full time

    Bailey Employment Services are currently recruiting for Lloyds Banking Group in Newport. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their team. **As a Customer Service...

  • Customer Service Advisor

    7 days ago

    Newport, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 058204774**£14.23 Per Hour** - Full Time**Temporary** **Newport, Newport** **Customer Service And Call Centre** **Job Description**: - We are looking for an experienced Customer Service Advisor for an immediate start ongoing temporary assignment based in Newport. - This is a full-time role and you will be required to...

  • Customer Service Advisor

    3 weeks ago

    Newport, United Kingdom FMG Repair Services Full time

    **Salary up to £24,000 per annum**, depending on skills and experience, with bonus and company benefits This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Newport. As part of a team of specialist Customer Service Advisors you are...

  • Customer Service Advisor

    4 weeks ago

    Newport, United Kingdom Barclays Full time

    **Customer Service Advisor** **Newport, Isle of Wight** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • Customer Service Advisor

    2 weeks ago

    Newport, United Kingdom Wales & West Utilities Full time

    **Customer Service Advisor** **Job details** **Salary**: £24,108 - £30,136 + 13.5% shift allowance **Business Area**:Business Services - Customer Services **Location**:Newport, South Wales **Contract Type**:Permanent (Full Time) **Working hours/pattern**:37 hours per week Monday - Friday on 3 rotating shifts - 8am-4pm / 10am-6pm / 12pm-8pm. There is...

  • Customer Service Advisor

    4 weeks ago

    Newport, United Kingdom Olleco Full time

    Customer Service Advisor - Newport, NP19 4PL - £23,339 basic per annum (up to £4k bonus plus uncapped commission structure) - benefits include pension, BUPA medical cash plan, life assurance, 22 days’ holiday (rising with service), enhanced maternity / paternity pay after qualifying service. **Location**: - Cymru, Newport **Job Sector**: - Customer...

  • Customer Service Advisor

    2 weeks ago

    Newport, United Kingdom NEWPORT CITY HOMES Full time €25,348

    Vacancy: Customer Service Advisor If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Closing Date: 28th June 20024 Shortlisting Date: 1st July 2024 Interview Date: Week Commencing 8th July 2024 Salary: £25,347.62 About the vacancy: You will support the delivery of...

  • Customer Service Advisor

    2 weeks ago

    Newport, United Kingdom Newport City Homes Full time

    Vacancy: Customer Service AdvisorClosing Date: 28th June 20024Shortlisting Date: 1st July 2024Interview Date: Week Commencing 8th July 2024 Salary: £25,347.62About the vacancy:You will support the delivery of all first-point-of-contact services to customers across all touch points, using what customers tell us to shape services, homes and communities.You...