Medical Secretary

2 months ago


Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

We are looking for a highly motivated, enthusiastic and passionate Medical Secretary to join our team at Sowenna.

Sowenna, meaning “success” is Cornwall’s first Children and Adolescent Mental Health (CAMH) Inpatient Unit providing treatment for young people aged between 13 and 18yrs and working collaboratively with the Community CAMHS teams, ensuring a seamless whole service approach.

We are looking for a self-motivated, highly organised and enthusiastic individual to undertake the role of Medical Secretary. You will be required to provide a competent and efficient secretarial service to the inpatient consultant at Sowenna.

As well as having effective organisational, communication and interpersonal skills, it is essential that the applicant is able to prioritise work, handle difficult situations and have a flexible approach to working as part of a team. You should be able to integrate well with the existing team, be flexible in supporting the functions of the team and have a genuine desire to contribute to providing a quality service for patients.

Ability to plan, organise and prioritise own workload which can be pressured and require a high
level of concentration.
- Coordinate and organise action arising from correspondence and ensure prompt and efficient

response, as required, by the consultant. Coordination with other professionals, outside
Agencies, legal staff, Trust staff etc.
- The arranging of meetings, clinics, etc., coordinating and producing correspondence e.g.

discharge letters, within Trust key target times, and dealing with relevant case notes.
- Responsible for up-to-date maintenance of diaries for medical team.
- To co-ordinate and organize Access to Health records requests
- To update and record information onto the Trust’s electronic systems and unit databases as

required within Trust key target times.
- Maintain waiting list/prescription database to ensure clients are seen within key target times
- Provide cover/cross cover (e.g. taking telephone messages for colleagues at other bases) in the

absence of other secretarial colleagues as required to maintain a service to patients with in the
acute care pathway.
- To be able to appraise and supervise other admin as agreed by the Admin Lead.
- To be able to allocate admin support and admin activity processes as appropriate.
- To work according to Trust policies and procedures.
- Undertake audits/surveys as necessary.
- To act as an information resource for other members of the team.
- Any other duties commensurate with the post holders’ band as agreed with their line manager

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.


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