Repairs Officer

3 weeks ago

Exeter, United Kingdom HASTOE HOUSING ASSOCIATION Full time

**Repairs Officer - Exeter**

**Salary**:£41,120 per annum

**Location**: Mobile (Exeter based or surrounding areas) with attendance at West Regional Office as required.

**Hours**:35 hours per week

**Benefits**:25 days excluding UK Public/Bank Holidays (pro-rata for part time) plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus more

**About us**

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

**About the role**

This position is principally to cover the county of Devon. Ideally applicants would be based within commuting distance of Barnstaple and Exeter.

Duties will include:

- Inspecting defects in dwellings and specifying cost effective repairs.
- Perform domestic surveys, determine necessary remedial works and specify appropriate repairs.
- Assisting with the specification and inspection of planned maintenance works.
- Assisting with the maintenance of accurate stock data.
- Pre and post void inspections including specifying works and liaising with colleagues in the Housing Team.

**About you**

You will need to have good working knowledge of building pathology, Building Regulations and Health & Safety legislation. You will also need:

- The ability to adapt, organise and prioritise your workload while maintaining excellent attention to detail.
- Experience of delivering high standards of customer service to all customers and stakeholders internal and external.
- To be aware of regulations concerning fire prevention, legionella and asbestos.
- To have a knowledge of building construction and willingness to undertake training
- To be computer literate and have the ability to learn new systems (Hastoe use MIS).
- To have excellent organisational and communication skills.
- To hold a valid driving licence and have use of your own vehicle.

**A personal note from Phillip Birr, your hiring manager**

“The team at Hastoe property services strives to provide the best possible service to its customers. Each day presents different challenges making this role interesting and rewarding. We recognise the importance of our employee’s professional development and support staff as much as possible throughout their journey with us. We very much look forward to welcoming our new Repairs Officer to the Hastoe family and being an integral part of the team”.

**Benefits provided**

Annual Leave: Starting at 25 days, excluding UK Public/Bank Holidays (pro-rata for part time) plus 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on a matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

- Flexible working opportunities
- Annual leave increasing with length of service up to a maximum of 28 days (pro rata for part time employees).
- Discounts for local shops, restaurants and gym membership.
- Cycle and Car Leasing Scheme.
- Employee Assistance Programme (EAP) - confidential phone and online support and resources service with 24/7 access.
- Health Cash Plan (a type of health insurance).
- A supportive working environment with ongoing learning and development opportunities.
- Long Service awards.

**How to apply**

Please send your CV to us by midnight on **Sunday 22 May 2024.**

**Job Types**: Full-time, Permanent

Pay: Up to £41,120.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Store discount
- Work from home

Schedule:

- Day shift
- Monday to Friday

Work Location: On the road

Application deadline: 22/05/2024

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