Head of Service

2 weeks ago


Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time

The Estates & Facilities team at Bradford Teaching Hospitals have an excellent opportunity available for a Head of Service to lead and improve a fundamental patient facing service (Security).

You will be required to work closely with staff across the hospital, as well as within Estates & Facilities and will have strong problem solving skills, whilst being able to work on your own initiative.

The post holder will be responsible for overall management of the Security Service including performance monitoring, ensuring compliance with relevant legislation and best practice, data analysis and production of assurance reports including making recommendations for improvement.

The post holder will have overall responsibility for their service area, reporting to the Head of Facilities.

We are looking for an experienced individual who has worked as a manager with a relevant degree qualification, and/or relevant experience of working at a similar level
- To support the strategic planning and assume the overall operational responsibility of the specific service/s and to act as the primary daily and operational link between Facilities Managers and the Head of Facilities
- Ensure that all services are delivered in accordance with statutory requirements, legislation national standards & best practice.
- Participate in national networks, share ideas and best practice which can be used to review and develop services at BTHFT.
- Lead a process of continual review and service monitoring of areas of responsibility, to ensure continuous improvement and take appropriate action to address any identified shortfalls.
- Responsible for the collation of information for all statutory returns such as Estates Return Information Collection (ERIC), Premises Assurance Model (PAM), Patient Led Assessment of the Care Environment (PLACE) etc.
- Establish, Chair and manage groups and meetings as appropriate
- Ensure regular patient satisfaction surveys are undertaken and used to improve the service/s.
- Work closely with other heads of service to constructively challenge, look at areas of non-compliance or where service improvements could be made and support identification of solutions that work and support all areas of Facilities.
- Lead and undertake projects and manage change as assigned by Head of Facilities
- Produce service reports, briefing papers and present at appropriate meetings/groups

Bradford Teaching Hospitals NHS Foundation Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Bradford Teaching Hospitals NHS Foundation Trust this is your opportunity to be a part of that change.

WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnership’s ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition.

Please see detailed Job Description and Person Specification attached to this advert for more information



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