Head of IT Support

12 hours ago


Bradford, Bradford, United Kingdom Interface Recruitment UK Full time
Head of IT Support

Annual Salary: £65,000 - £85,000

Interface Recruitment UK is seeking a highly skilled and experienced Head of IT Support to lead our Information Systems department. As a key member of our team, you will be responsible for the day-to-day delivery of IT Operational Support and IT / Tech Change Projects.

About the Role:
  • Maintain the systems and infrastructure, identifying and implementing new developments aligned with the organisation's strategy.
  • Serve as the main technical expert to the Head of Information Systems, IS team, and the wider business.
  • Ensure incidents and requests are handled appropriately, documenting supported components and taking action to anticipate, investigate, and resolve problems in systems and services.
Key Responsibilities:
  1. Develop implementation plans for dealing with system change, evaluating risks to the integrity of infrastructure inherent in proposed implementations and reviewing the effectiveness of the change implementation.
  2. Identify and mitigate operational risk for all aspects of the IT capability, ensuring maximum availability of IT systems and infrastructure and minimising outages.
  3. Taking responsibility for the definition, documentation, and satisfactory completion of IT projects, including identifying, planning, allocating tasks to IS staff, and assessing and managing risks to the success of the project.

As a valued member of our team, you will have the opportunity to develop your skills and experience, and contribute to the success of our organisation.


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